Rachel was so nice and welcoming! She was quick checking me in and out and also made sure I knew exactly what was done to my vehicle. I had a a 5 out of 5 star experience with Rachel and my service at Ed Voyles Hyundai.
Thank You for Excellent customer service..
CATHY always takes care of me. She is awesome and deserves a raise. Great customer service.
Cathy was cheerful , helpful, competent, and professional. She was interested to know that Enterprise refused to honor the $30 shop rate and attempted to grossly overcharge for a 2-day rental until this White-haired customer protested their
Unbusiness-like tactics. I hope Cathy encourages the dealership to find a customer-friendly rental service.
Mr. Philip was a wonderful helper today. He’s a hard worker, very kind and has a lot of patience. He is very much appreciated! Thank you.
Always excellent service. I’m impressed with the way you schedule appointments. Always right on time!! Impressive.
I am always happy when dealing with Cathy. She is the best!!
Good service as always
Fast Service
Service team at Ed Voyles awesome!
Thanks Philip!! I appreciate the service and your keeping me up to date during the repairs! My car is running like a dream, thank you so much!!
Philip was professional, amiable, attentive, made helpful suggestions, and kept me updated on the maintenance progress. His service was excellent.
Rachel Vera is always very helpful and helpful, you are to be congratulated for having such an employee in the company.
Andrew is professional, courteous, and has wxcellent customwr servuce skills.
Rachel is great. One negative I would comment is the wait for a oil change and tire rotation. It ended up being a 2 hour wait. Unacceptable
Thanks for the attentive and prompt service Cathy.
Rachel was very responsive and frequently kept me updated about the status of my car. Great personality for being a service advisor. Very professional.
I explained that the oil light came on and I was still 150 miles from my oil change. My car sat outside for 30 minutes when they were done and the service manager never called me over. I heard my name mentioned at the cashier window as the associate at the window thought that the person there was for my car. She never called my name in the waiting area. I approached her and asked if she said my name and the car was ready.... She was very unfriendly! I went to the office of the service manager and asked about the oil light coming on......short clipped answer. I am very disappointed in the service today!!! I still feel that the car idles tooo loud!
Enjoyed working with Paul. Detail job was not all it could be, but ok...
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