Mr. Mark Lauretta was great! He was very helpful and very accommodating with a pleasant and friendly smile every time he spoke to me! Patient and definitely eager to please. A valuable employee for the Company!
Have always been completely satisficed with the service.
Very Pleased with service and work completed
Brought car in thursday for directional not working. Was told it needed a module and was ordered overnight. Picked car up Friday afternoon directional didn’t work at first then I thought computer needed to reboot it started working. Was heading to Orlando it started to malfunction again. I had called Ashli . On way to dealership it started to work again I called and said it was working. Now only does it not work but when I start vehicle it says Service Required.
Excellent job by Mark and his professional team!
Ashli is the best we have ever had. I can’t say enough of good things about her. The service was great! Thank you, thank you!
Mark and his team have worked with me for over20 years. TheuGgreat service and friendly.
Ashley is amazing! It’s been 10 years
Excellent service and looked out for me!
Efficient. Very quick turn-around. Thank you Mark.
Service is always excellent!
Took a little longer than expected, but fortunately there is a great restaurant (Island) across the street.
thanx
The overall experience was splendid ????
Service was handled quickly and correctly
Brad is a true professional. Truly takes the stress out of the dlr experience
Brad has always been so incredibly respectful on every level of service. He is always very kind, patient & informative with the service information regarding my Jaguar(s) and quick to call or text with any updates on the service of my car(s). He is always reassuring that my cars "are in good hands" with the Jaguar service department at the Merritt Island location, and Bad is also very thorough in getting any extra information needed with all my questions or concerns. Brad is always so cordial and let's me know that he is more than happy to assist me & help make my experience a positive one when getting any service done on/with my cars. He is terrific with his customer service skills & car knowledge...he explains the service so it's clear and manageable to understand...Brad is awesome!!!
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