I appreciated his help and his ability to come to a solution for my situation. I also appreciated Ashli’s help and understanding.
Everyone at the dealership is professional and kind. Would like to say that Mark in service goes beyond his duties. He makes one feel like you can trust what he says and will follow thru with your vehicle from the first time you talk with him. Thank you
Brad was organized, efficient,and courteous. I was especially thrilled to have updates as to the progress on my car from Brad. My overall experience was wonderful.
Yes Thank you Brad and Island Jaguar
My expectations were exceeded
Brad very courtesy and professional in handling the service of my car. He kept me update with the service of the car. The service was done in a timely manner he follow with text and and a phone call. What I like my service how keep me update what was going on with my car. Than you Brad for excellent job that was performed on my Jaguar.
Courteous prompt service.
Exterior of the car not washed (this has happened several times)
Ashli always goes the extra yard to provide an excellent client experience
Brad, Thanks for all you do!
I was very happy with how fast my vehicle could get in and that I had updates throughout the time it was there. I really love that you bring me a loaner car and bring my car back to me. Thank you!
I utilize Island Lincoln Jaguar Land Rover for the majority of my automotive needs. Your service reps, staff, and crew are 100% excellent and professional. Please, recommend face masks for all who interface with the public, I was taken back when no employees wore face masks. If provided, why not have face masks with the Lincoln, Jaguar, and/or Land Rover, or your company Logo embossed on the mask. Also, hand out to your valued customers; promoting CDC regulations, keeping all safer, and clever advertising of your company. Thank you. Stay well. Be safe.
Brad was extremely professional and explained in detail what my vehicle needed.
Brad went above and beyond to get the problem with our car fixed. He is a definite asset to your dealership!
Prompt and courteous service. Always a pleasure to deal with this crew here in merritt island
I came in a week before and was told it was too busy come back later otherwise I would have to wait 2-3 hr. So I left and came back. This time I was told 1hr maybe 1 1/2 hr. I stayed to have it done. It took 2 hr and every one that was there ahead and after me came and gone. Granted some for other things but a oil change. Anyhow at 1 1/2 I was told it was done and waiting for a wash so about 3 min. 1/2 half hr later I asked and was told in line to be washed and short of help. I took car without wash. I would have waited for another day.
Always confident when leaving that my vehicle has been properly serviced and is completely safe to drive.
Great communication and quick!!
None of the service personnel were wearing a mask. Not very safe for your staff or your customers.
Social