Ashli was great. Thank you
Ashli id amazing! She always takes great care of me! Great commmunicatiom, fast and friendly service.
Two things, my oil change was never done after my car was there for eight hours and two your service writer never updated my phone number like I asked so you are texting my old number which belongs to a ten year old now new number is ****-****-xxxx
Not happy at all
Don Moye
She did the best she could under the circumstances
Everything was done correctly and in a short amount of time thank you
The Island Lincoln team did a great job!
Brad is very personal and helpful. Very nice to do business with.
We have owned the car for 3 months, of those 3 months you have had it for 5 weeks. We bought the car and were assured the extreme wobble would be fixed before delivered, it was not. Upon delivery, our car was missing a part on the front and the wobble was still present. We sent the car back to get the wobble fixed, and we were assured again it was fixed this time. It came back after more than a week in the shop, and though it was less, it was still present. Again we had to send the car back, but this time, we had a leaking windshield, a missing piece, bad tail lights, a broken gasket by the CD player, a dent, AND the ever present wobble. When the car was finally returned today after FOUR weeks, there are still issues. The back tail light covers are still bad, and the right blinker does not work. I am not sure how the service manager, and Brad could have driven this car and not realized this super obvious issue, it was obvious as soon as I used the blinker as the indicator on the dash was going extra fast (which even i know means there is an issue with the blinker outside). I think you can understand why we are not satisfied with this experience.
Brad is the best service advisor ever
Merritt Jaguar is always willing to please.
Horrible communication from the beginning to the end. Information about the status had to be pulled out by me and in the end we were told nothing was Wrong. We have the car back and will see if the Leak is fixed.
Everyone there was absolutely fantastic! From, Kimberly, I believe to Mark as well as the guy who washed my car!!! Amazing job by all!!! Thank you team!!!
Kept informed and on time completion.
Mark Lauretta is “the BEST”.
Took longer than expected and some of the issues the service was meant to address are still happening.
Always received excellent service.
Your facilities are amazing! I could have spent a few more hours there.very impressive.
Excellent service. Very professional and friendly. Island is an incredible organization! Thank you
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