Too many surveys.....a job well done but that is expected
Service is always outstanding with Mark. I was shocked with the price of the 3/4” rear camera. That is outrageous. Not happy the camera failed after 64K miles. This will weigh on my future decision of will I want another Lincoln.
All phone info was deleted when I got the car back.
I called the Service Manager that afternoon (Friday);
left a message. Still haven't heard back!
Very smooth process and ETA was accurate.
I am NOT very happy with my leather package in my BLACK LABEL MKC!!!!!!
Overall the service is very good and much appreciated. However, we requested the factory protection film be removed on the door sills. This apparently was an oversight when we took delivery of the vehicle. The vehicle came back with the film still on the sills.
Mark is the best he is reason I drive to Merritt Island. I live at Great Outdoors. There is Ron Norris Ford 1 mile down hey 50. I come to Island Lincoln and get Better service and loner car Mark always takes care of me. Al Bunch
Brad is always helpful and informative. He always goes out if his way to accommodate my busy and unusual schedule. He is very professional yet personable. Thanks!
Service Wes scheduled and performed the same day. Loaner car was included so no issue for me. I’m happy to be a Lincoln owner and customer of Island LIncoln. Mark was perfect.
Brad did an excellent job and kept me informed
Staff was very professional. Brad pointed out a couple of issues that could be easily resolved.
Recall was completed in a timely manner and waiting area was comfortable.
Everyone was so helpful! Thank you!
Since purchasing our cars at island Lincoln, Mark, has provided us outstanding service in every way. He provides the best customer service we have ever received from any dealership. Thanks for providing professionals like Mark to provide a super positive experience.
Bruce and Karin Larsen
Mark is awesome and always ready to go help. Great service department!!
Good service and once again,impressed with Lincoln Dealership!
Great help and service however you charge for key fob batteries and Toyota does not.
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