Love your place. Have bought my last two cars from you.
I appreciate the customer service and professionalism.
Excellent customer service.
I called Mark about a check power train alert message we got on our control panel. He saw me right away in the morning and had me back on the road by mid-morning. It's always a pleasure to deal with Mark.
While I was glad there was a loaner available so I didn’t need to sit at the dealership waiting I was not satisfied with the fact that service was not inclined to cover an issue with grease streaks on both the windows of my F-Type due to the fact that the windows were tinted. The windows were tinted when I bought the car from MI Jaguar, the car is CPO so I am very surprised that things are not going to be covered under warranty. I have also never heard of tint affecting any type of warranty in my life. It seems that the MI Jaguar service center looks for any possible way to not cover something under warranty, I will not be buying another Jaguar after this experience due to being worried about things being denied by their warranty. I did not tint the windows it was purchase like that from MI jaguar but it’s pretty absurd that customers are not allowed to tint their windows without warranty issues...
Mark is always great with my car.
Ashli helped get my car in and out of there when I was in a tough spot with a dead battery and a sick child. Thank you
As always the team did a great job! The vehicle operates better than before, exceeding expectations.
Thank you for completing my oil change and rotate so fast!!
Mark always bends over backwards to be helpful. He is knowledgeable, courteous and an exemplary employee. I am a third time Lincoln customer and Mark is one of the main reasons why.
It is very consoling to know that an individual like Mark is on hand to help no matter what the situation involving our vehicles. he goes out of his way to help and simplify what sometimes appears to be a real difficult situation Your company is fortunate to have an individual like Mark on board I can always count on him Carol Lapolla
Graham did a very professional job.
Mark goes out of his way to make sure my truck and my experience is 100% fantastic! He is wonderful snd so is Lincoln
Quick lane needs to actually be quick. People are nice and do their best. But there are not enough of them.
Should have been told how long it was going to take. It was 2 hours 45 minutes. I realize that’s how long it took but had I been forewarned, I would have made other plans. But yes, satisfied! TY
Completed in a timely fashion
Work wa completed in a timely manner. Thanks.
Brad was excellent and the amenities offered are top class...the car wash left a little to be desired though. A tire rotation would have been much appreciated as well. Both times I’ve had the vehicle serviced at Island the tires were not rotated. Most tire shops do it for $20 not a huge charge but should be standard servicing procedure.
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