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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Sue H.
5 out of 5
6/22/2023
Jose was wonderful. Very helpful in everything including answering my questions.
Nelly B.
1 out of 5
6/21/2023
Not quite due to the car miles , Steven notified and will bring the car tomorrow 6/21, to have it corrected .
Lynn M.
5 out of 5
6/20/2023
Kelli was friendly & professional. I appreciated the time she took to review the details of the service. Also appreciated that the estimated wait time provided was spot on. Thank you.
Miguel M.
5 out of 5
6/20/2023
Excellent work and communication
Marylou S.
5 out of 5
6/18/2023
Job was completed ahead of schedule. Kelli was very helpful and friendly
Conroy S.
5 out of 5
6/18/2023
Good job
Barry P.
5 out of 5
6/18/2023
Did an excellent job!
Heidi D.
5 out of 5
6/18/2023
Steven was Very nice young man. Very professional
Kenneth M.
4 out of 5
6/18/2023
Jordan was able to get my Acura in the same day and the service was performed quickly and professionally. I like that he identified my vehicle over the phone and was able to email me the confirmation without me having to provide an email address too.
J Kristy.
5 out of 5
6/18/2023
Thank you
Randall R.
5 out of 5
6/17/2023
Kelli was great!
Mir Z.
5 out of 5
6/17/2023
Had a wonderful experience,Especially the whole team from Sales Kendall and at service Kelly they made me feel confident about the car and made sure they would get my concerns addressed by professional advice .Hats of to them and the entire team of McGrath Of Libertyville
Alfonso M.
5 out of 5
6/17/2023
Steven was great! We really liked him.
Domingo R.
4 out of 5
6/17/2023
Good prompt service! One bit of a snag, I was not told shuttle service ends at 4 PM. I only knew when I requested for a pick up at 4:30. I have to take an Uber to get to your shop.
Paul M.
5 out of 5
6/17/2023
Service was excellent thank you so much
Judith K.
1 out of 5
6/16/2023
Not happy with add on fees. Also high priced recommendations for services not yet needed. Listing these areas as “failed” making it appear as though it would be dangerous not to address.
Dana C.
5 out of 5
6/16/2023
Jose was super helpful and accommodating!
Stacy H.
5 out of 5
6/16/2023
Great as always!!
Bryan O.
5 out of 5
6/15/2023
Great service always at McGrath Acura!
Charles J.
5 out of 5
6/15/2023
Jose kept me informed with a confident tone. He always had an answer for my questions. He conducted himself with ease which gave me comfort

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