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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Derek O.
3 out of 5
3/29/2024
Only feedback is that you shouldn’t be trying to charge people $85 for an air cabin filter change.
Brian O.
5 out of 5
3/28/2024
My service advisor, Jonathon was knowledgeable and kept me informed. I have complete confidence in Acura of Libertyville service dept's care for my vehicle. Thank you!!
Brian A.
5 out of 5
3/28/2024
Steven Weathers was friendly, intelligent and supportive! Thank you Steve!
Lea P.
5 out of 5
3/28/2024
Everything was great
Robert K.
5 out of 5
3/28/2024
She was great
Michael A.
5 out of 5
3/28/2024
Excellent customer service
Mark K.
5 out of 5
3/28/2024
Excellent service!
Ronald C.
5 out of 5
3/27/2024
Quick , thorough, and friendly
Juan H.
5 out of 5
3/26/2024
Kelli ****was incredible great job.. thanks for your service
Kevin B.
5 out of 5
3/26/2024
Very helpful
Rocco G.
5 out of 5
3/25/2024
Jonathan was great- very thorough.
Connie Y.
5 out of 5
3/25/2024
Kelly and the entire team is awesome. All are knowledge with the cars and can speak intellectually about any issues
Eseose .
5 out of 5
3/24/2024
Satisfied
Molly V.
5 out of 5
3/23/2024
Kelli was terrific
Deborah D.
4 out of 5
3/22/2024
Everyone was very helpful, they took us back to see where the problem was and how to clean it out if it occurs again.
David L.
4 out of 5
3/21/2024
Checked in early. No drama.kelli was most curious and helpful. Il be back for all my services ! Dave lesney
Nikolas F.
4 out of 5
3/21/2024
The service team did a great job at McGrath Acura of Libertyville, they communicated effectively and answered all of my questions. Even the ones the Sales department failed to do when I purchased my vehicle. I’m thankful they were able to fix the lie I was told when I purchased my vehicle from sales. Big thanks to Steven Weathers.
Catherine S.
4 out of 5
3/21/2024
Steve was great. Friendly greeting, kept me informed, car was ready right on time, easy check.
Hal P.
5 out of 5
3/21/2024
Courteous. Professional. Timely. Friendly.
Denise S.
1 out of 5
3/20/2024
Horrible! Will write a negative review, terrible service

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