Service Center

Real Reviews From Verified Customers

Rudolph R.
5 out of 5
8/30/2019
I'm completely satisfied with the service that I get from Libertyville Acura. my first time buying experience. u guys explained everything that I need to know. I appreciated your service I love my car, thanks
David Z.
5 out of 5
8/30/2019
First time at service center very satisfied
Bruce C.
4 out of 5
8/29/2019
Nick is the best!
Anna K.
5 out of 5
8/29/2019
I never have a bad experience with Nick, he's great!
Patrick N.
1 out of 5
8/29/2019
Service took too long in my opinion. Took one hour after being notified it would be 10 to 15 minutes. Then when notified my vehicle was ready, it was the wrong vehicle.
Rahula K.
5 out of 5
8/29/2019
Team was very customer focused and took good care of my car. They were professional and were on time with my shuttle.
Mary Kay.
1 out of 5
8/29/2019
I have been waiting since Monday to find out if the repairs will be covered on my warranty. I asked him to have Juan Ortiz call me.
Kevin M.
4 out of 5
8/29/2019
Customer service never fails, Nick explained everything perfectly and the tech working on my car came out and told me the problem more in depth and the steps to fix it. Will bring it back again
Anne A.
1 out of 5
8/28/2019
Wait was too long started to replace tires and realized did not have the right size not enough attention to detail
Paul W.
5 out of 5
8/28/2019
Great buying and service experience. Staff was extremely friendly and helpful.
Karen S.
5 out of 5
8/27/2019
Great service
Charles H.
4 out of 5
8/27/2019
Nick is great!
Suzanne C.
4 out of 5
8/27/2019
Scarlett was outstanding. There were a few unexpected repairs needed in addition to the brake job we brought in and she communicated the issues clearly so we felt we were making well informed decisions. She helped buffer the sticker shock with discounts that allowed us to get the job done. It would be a pleasure to work with her again.
Suzanne C.
5 out of 5
8/27/2019
Jason was very responsive and thorough in handling our sons emergency car issue today and tyler really appreciated jasons help on the cost.
Ly S.
5 out of 5
8/27/2019
Nick’s customer service was excellent! He is very knowledgeable and super pleasant. Kudos to Nick!!!
Christine H.
5 out of 5
8/27/2019
Jason provides great service in a professional and informative manner. Thanks for helping me, even though I did not have a scheduled appointment!
Julie H.
5 out of 5
8/27/2019
Fast service thank you!
George J.
5 out of 5
8/26/2019
The service department was helpful in assisting me with windshield replacement. Scarlett and Juan were extremely helpful and courteous. Thanks, George J
Stan P.
4 out of 5
8/25/2019
the pleasure is mine
Dennis W.
4 out of 5
8/24/2019
Scarlett and Jason we’re both very attentive. Jason very quickly dealt with a dead battery and got me on my way quickly!

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