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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Lucille N.
5 out of 5
9/4/2019
None
Rodrigo M.
5 out of 5
9/4/2019
Jason was extremely helpful, courteous, friendly and efficient.
Seth M.
5 out of 5
9/4/2019
Appreciate the help.
Lynn B.
5 out of 5
9/4/2019
Nick Thank you for taking time to explain the type of service that was needed. your patience and help was greatly appreciated.
Laurie C.
5 out of 5
9/2/2019
Jason Rose was outstanding. Timely knowledgeable and very courteous. He guided me to the right repair choices. The SUV rides well now.
Frank C.
5 out of 5
9/2/2019
Jason was excellent. Quick service and a very good customer experience from beginning to end.
Robert F.
5 out of 5
9/1/2019
Scarlett was great. She greeted me as soon as I arrived and informed me of the planned service. I really appreciated her helping me prioritize the work that needed to get done, based on the technician’s assessment.
Patrick G.
4 out of 5
9/1/2019
Great work on today’s vehicle maintenance and installation of new tires. Nick also followed up with a part order need! Thank you
Peter D.
5 out of 5
9/1/2019
Excellent service. Jason is very professional like all of the associates that I have met do far. That’s why I don’t mind driving all the way ftom McHenry, IL.
Kathleen G.
5 out of 5
8/31/2019
Did a great job in s timely fashion Car wash very well done too! Really appreciate that Thank you
Teresa S.
5 out of 5
8/31/2019
I was very pleased with the service today.
Mary B.
5 out of 5
8/31/2019
Scarlett was very helpful.
Ron R.
5 out of 5
8/31/2019
Nick is very polite,very helpful
Pete S.
5 out of 5
8/31/2019
Nick handled my situation very professional! He performed his job at a very high level- Thanks Nick!
Terrence O.
5 out of 5
8/31/2019
Nick is very pleasant to work with
Ilya S.
5 out of 5
8/31/2019
Excellent service by Nick! Always pleasure to service our cars with your friendly and professional service department. Thank you Juan for having your team been so professional, your knowledge and customer oriented attitude are major reason we always service our cars with McGrath’s Acura Libertyville! AAA Plus :)
Kathleen B.
4 out of 5
8/31/2019
Scarlett was great and filled us in on the last of our oil checks. Great service as always. Thank you!
Vicki T.
5 out of 5
8/31/2019
Scarlett explained in detailed the services that were getting done in a very professional and and friendly matter.
Anita S.
4 out of 5
8/30/2019
Jason greeted me with a smile, listened to what I needed checked in addition to my service call. Stopped in customer waiting area to give me updates, thanked me for my business with McGrath Acura.
Paul H.
1 out of 5
8/30/2019
I had a transmission problem you guys to fixed but not perfect .l will drive while then let’s see

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