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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Ellyn S.
5 out of 5
12/22/2019
Nick was terrific. He fixed the problem (2nd time we were in for the same problem). He was patient, efficient & extremely cordial. Going forward, I will always deal w/Nick directly & exclusively.
Mark S.
5 out of 5
12/21/2019
Sounds good. Nick was professional as usual
Gail H.
5 out of 5
12/21/2019
Nick is fantastic and very customer focused. He explains what will be done and kept us updated throughout the entire appointment. Nick is someone we know we can trust.
Marianna T.
5 out of 5
12/21/2019
Very professional!
Susan F.
4 out of 5
12/21/2019
Nick is a terrific service advisor. He listens to what the problem is and doesn’t stop until he’s resolved it and had the technician fix it according to his instructions. He’s also very personable and polite, a pleasure to work with. If possible I always request. Nick to be my service advisor.
Lawrence M.
5 out of 5
12/20/2019
Jason is always great to work with.
Nandia B.
5 out of 5
12/19/2019
As always, excellent service. Your staff was professional, helpful and courteous. Nandia B
Cathy B.
1 out of 5
12/19/2019
The problem should have been found at my appointment on 11/18 when I listed a leaking tire as one of the reasons for that appointment
Helen G.
4 out of 5
12/18/2019
Nick is really thorough and provides a great service. He does not rush or give short answers . I feel like I can trust him so please work on retaining him as part of your team. He is one of the best I have dealt with there.
Richard P.
4 out of 5
12/17/2019
Nick is wonderful
Janet I.
5 out of 5
12/16/2019
Nick in service is ready to help & answer all my questions. He is excellent! I know my car is always in good hands when hes there to help. Thank you Nick!
Monica N.
5 out of 5
12/16/2019
Nick as always go above and beyond to take care of my car while he's providing an outstanding customer service. He's been my service advisor from day one and I appreciate and trust him.
Greg S.
4 out of 5
12/15/2019
Nick is awesome
Olga D.
5 out of 5
12/15/2019
Nick was terrific. Knowledgable and efficient.
Aber M.
5 out of 5
12/15/2019
You have an awesome team.
Vivian F.
5 out of 5
12/14/2019
Jason is always friendly, helpful and professional. Excellent service!
Todd H.
5 out of 5
12/14/2019
Jason kept me updated, even with it being as busy as it was. I will continue coming back and ask for Jason to service my vehicle
Phillip C.
4 out of 5
12/13/2019
Nick is awesome. I've been servicing at Libertyville for years and nick has always taken care of me
Ryan H.
5 out of 5
12/13/2019
Nick, in service, kept me up to date with what was happening with my car. Very pleased with his professionalism.
Enrique S.
4 out of 5
12/12/2019
Nick was very knowledgeable and professional and took care of the car maintenance in the promised time

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