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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Patrick G.
5 out of 5
1/4/2020
Appreciate today’s focus On my vehicle needs!
Shelley C.
2 out of 5
1/4/2020
Nick was condescending and disrespectful when I asked questions. Did not reflect well on the service department.
Anthony K.
5 out of 5
1/3/2020
Jason is always responsive to our requests.
Gregory S.
5 out of 5
1/2/2020
Thank you
Natasha D.
5 out of 5
1/1/2020
Nick is fantastic, very helpful and no nonsense - it was much appreciated
Margaret A.
5 out of 5
1/1/2020
Great service so much better Acura of Brookfield worth the drive from Milwaukee
Diane K.
5 out of 5
12/31/2019
Prompt fast and effocient
James M.
5 out of 5
12/31/2019
Nick did a terrific job keeping me informed and terrific service. You are lucky to have such a great employee!
Alice F.
4 out of 5
12/31/2019
Thank you, Jason for your great customer service today. ????
Aleksey T.
5 out of 5
12/31/2019
Jason provided great customer service: honest and informative feedback about the vehicle.
Scott B.
5 out of 5
12/31/2019
Always awesome service. Nick is always helpful and Juan is the best.
Sharon D.
5 out of 5
12/31/2019
Always very happy and helpful.
Ronald P.
1 out of 5
12/30/2019
I took my car in to repair paint chips on the passenger side of my RDX assuming it would be covered under the first year of the McGrath Advantage Program. I find out from Nick that the repair is covered but not the paint for it. Allie a small amount I had to pay $16 for the paint. If McGrath is going to cover repair of paint chips during the first year of the McGrath advantage program it should also pay for the paint. Not happy with the outcome and will probably take my car to Muller for future car service / maintenance. Thank you
Stuart S.
4 out of 5
12/28/2019
Nick has been my primary service advisor for several years and has always looked after my needs. At times there were other advisors who also tended to me as well. However, Nick is my primary go-to guy and has never disappointed. The entire staff there are exceptional ????
Frank R.
5 out of 5
12/28/2019
As always Great job with customer service. I am a very satisfied customer-again. Will keep coming back for future service.
Justin G.
5 out of 5
12/26/2019
Great service staff. Very easy to deal with and provide a great service.
Alfonso M.
5 out of 5
12/24/2019
Nick was professional
Ronald P.
5 out of 5
12/22/2019
Everything was completed as promised. Thank you for the great customer service! Happy Holidays!!!
W S.
5 out of 5
12/22/2019
Jason was terrific. Ten years as an Acura owner and I’m still treated with great appreciation as a customer. Jason’s efficiency and knowledge were much appreciated.
Michael S.
4 out of 5
12/22/2019
Received same great service from Jason as I have been from all Service team members for the past 15 years at your dealership.

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