Leo is highly professional and he has integrity very important for trusting a dealer. He’s an asset to your service department.
Service was great. Thanks. I will say, though, that we bought this used vehicle from your dealership last month. We do like the RDX. However, after closing the sale of this vehicle, the salesperson tells us that there is only one key. OK, so if it’s a pre-owned Acura, why wouldn’t you have provided that second key before trying to sell one of your own models? Or at least tell us in advance of the sale? $200+ today went for a new key — both a hassle and an expense I would have preferred to avoid.
Nick was fantastic. He had helped with getting new transmission for my 2018 MDX. He is a tremendous ambassador for McGrath. He always followed up with progress of Ike work. He took the time to explain what was happening. I called for reservation for an oil change. He told me when the best time to come for service .
Your service depart is exemplary.
I have told others how much I like my MDX and how wonderfully you treat your customers.
Your employees have always been very helpful and great attitudes toward me.
I like to extend a special thanks to not only Anthony Coyoc but also to Juan Ortiz and the alignment tech who aligned the wheels on my car. They were all very accommodating to all my concerns. Thank you again. I was impressed with the service and the respect they showed me.
Thank you everything went well...appointment on time service done timely and professional Maria M
Thank you so much! Timothy was very helpful and always kept me up to date on the status of my car.
Friendly and competent and very professional.
Tim is very pleasant to work with.
Everything is fine
Thanks you !! ????
Above and beyond in his attempt to salvage the transmission in my 2006 MDX. Ultimately it was too expensive to justify, but he did an excellent job presenting options. I ended up purchasing a newer MDX that same week!
Very efficient and fixed the issue
Tim was great! Give him a raise!
Lenny was so nice ! Knowledgeable too
Tim was great. He took time to talk through the reason for my visit and addressed everything. He also shared information on my vehicle that will be helpful during the next year. Great work Tim...
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