John is the best, hands down. A true gift of your service center.
We always enjoy working with Kyle. He always takes care of all of our needs for our vehicle.
Absolutely excellent help and service from Richard Small and the technician
John is the nicest advisor I have had at your dealership.
Service is always good and on time. That’s why I bring all my friends to Mr. Small.
Anthony was absolutely amazing. My husband and I were so impressed with his proactive, reliable communication and his ability to understand and meet our needs. I can’t say enough good things about him. It makes me truly happy to have a Chrysler since there’s someone like Anthony to whom we can bring our car when it needs maintenance or service. Thank you, Anthony and team! Anthony’s team members also worked hard to ensure we could have the car back so my husband could get to work out of town. We can’t thank you enough.
Kyle was extremely helpful coordinating the service of my car with my very tight work schedule! Will highly recommend him!
You need to hang on to Anthony! His customer service is superlative. He's the main reason I keep bringing my Jeep back to the dealer for maintenance.
Kyle was very helpful in getting my jeep fixed under its extended warranty. He was proactive in getting it on the schedule to be fixed.
Charging an extra 3% for a credit card charge is completely out of bounds and a turn off. Bury it in the price so it does not give the customer a poor taste in their mouth that they are getting nickeled and dined to death.
300c has not been properly diagnosed twice. Dissatisfied with the advice to drive the car more. I've owned it for 15 years and have only experienced this problem recently.
The call center needs a lot of customer service training.
Richard is great.
Gary was great. Thank you
Kyle has always been great to work with.
Richard Small is the reason I keep bringing my vehicle back to the dealer for service. He is personable and makes me feel like I've been well taken care of.
Richard was very nice and accommodating. I would be happy to work with him again.
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