Daniel was great. Everything he promised was taken care of. He was more than willing to answer my questions about my service.
Brad is always been right there for us when ever we needed something done to our cars. His customer service is exemplary.
Joseph did a great job when assisting me with my vehicle.
I would give my service agent Tim 5/5 for communication and attention to detail. He kept me updated and I would be more than happy to have him represent me in the future. Your company has a well oiled machine set up for dropping off cars for service. Very ‘valet style’
I’d give the balance 4.5/5. Why?
When I collected my car, I had dirt/dust marks from work boots on the floor mats driver side and a white substance on the seat.
Just little details that could easily be fixed and are the first thing a client sees when they go to get back into their car. It’s the small things that are noticed more often
Tim was very helpful and professional.Big asset to the company.
Hassan did a great job as always
Joe was excellent and amazing to work with. Not only did he let me know exactly what was going on when parts should arrive and when the work should be done. But anytime anything changed he always let me know in a timely manner and was very considerate of me my family and my time. Because of Joe I will definitely go out of my way to make sure even if I am only getting a oil change I come to his dealership. Thanks again Joe you’re the man
As always, Richard and Lyle are excellent at what they do
Aaron’s a great dude. With awesome communication skills.
My only gripe was that it took over 3 hours to fix a flat. There should be a better way of handling a small emergency when a person brings in a auto they purchased from the dealership. It’s not like I had time to make a scheduled appointment when I had a flat with metal stuck in a tire.
But I did like the manager’s attitude and his concern.
Heath was great! He went above and beyond what was required. really nice job.
Bob as always was there for us
Always a pleasure having you service my car!
You fixed my tire free of cost and gave me a rental car so I could do some
appointments that were back to back after dropping my car off.I returned
the rental car at 12:30 after an important eye doctor appointment.
Heath and I have discussed my concerns and he has committed to make it right. As for Lincoln I didn’t buy a foreign car and do not like a foreign answer service. Also the service manager needs to return phone calls. Especially when he says he will. Very rude.
Easy, on time as promised. No issues.
Everyone is amazing! It’s a very uplifting and special environment.
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