I was told a speaker was replaced well it was not the one that had a problem. My SA deserves a 10 out of 10 as I appreciated the updates provided.
Kyle Heckathorn was outstanding. Firtst time at dealership for service on my 2016 Wrangler. Kyle walked me through the process, made sure everything was great, even gave my Jeep a great wash at no charge. Plus, Airpark got me a ride home and back with Lyft at no cost. I'm rating this experience a 10 out 5!!!! Way to go Airpark Jeep Dodge Chrysler!
Brian is great at his job!
2nd time doing service with Edgar great guy kept me up to date with the service. 10 out of 10 service ????
Everyone is always very friendly and provides excellent service. Thank you.
Brad kept me well informed of my vehicle during service. That was great!
I dropped my car off at 7am on 8/12/22 for a replacement part, oil change and tire rotation. I was told 3-4 hours. It is 8/13 732pm and I have not heard from you. Just sitting here letting g your service department hang itself. I did call sales Sunday evening and spoke to Lucas. He said he was going to pass message on to GM and Tim Linnemman.
Service is utter b.s!
Great service! Thanks for the information and quick turn around with the car.
Hi :-) should I head is at the end of the day when I went to pick up my truck Mr. Castillo was very busy with customers and I had to stand there and wait for a half hour to 40 minutes to get my truck cowboy not blaming him at all cause he was busy with other people around I’m sure could you give my hands a little quicker but actually I’m not dissatisfied at all you guys did a good job I appreciate the work thank you so much and will see you on the next service
I made an appointment for 8am. It took over 4 hours to complete an oil change. What is the point of the appointment if it takes that long to complete? Not worth it.
Good experience. Only thing is there was a special on the brake service, which I was not offered. I want to use it.
Excellent and professional service from Tim.
RGD is consistently the best service representative that SC Lexus has ever had. He is a tremendous asset to your organization.
Very friendly and efficient. Perfect combo in the service department!
Richard was fantastic, the consummate professional. You guys got the car done more quickly than expected, which was a most pleasant surprise, seeing that I was a drive-in (rather than scheduled) appointment.
Hugo was great and was very informative on the items and repairs needed on my vehicle and their order of importance.
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