Hugo was a total professional in providing and explanation of the work and what the expected time was for completing the oil change
I was scheduled for an appointment to diagnose a light coming on, got up on Saturday morning to get to the appointment on time, drove all the way from NW Peoria, two vehicles and the gas, because I had to leave the car and a 35 minute drive. Also took me two weeks to get an appointment time. Upon arrival the tech said he had to put me on a waiting list for another 7 days to just get diagnosed and then additional time for the repair and parts. I bought the vehicle from you guys, have owned several Jeeps since 1998, and try to be a loyal customer, but this was BS!! What a waist of my time!
Joe was amazing. I loved the way he explained and kept me in the loop with the whole situation. I felt like family there.
What an amazing experience. Gus was an amazing friendly gentleman who made the experience 5 star!
Daven is an awesome Service representative.That is why I will keep coming back
Jorge is a great service advisor. Absolutely no issues.
People in Lexus are very kind and did good work.
Jacob is the BEST service professional ever. He is smart, thoughtful and communicates extremely well. He cares about providing excellent service and he does.
Outstanding service and attention to detail and my needs. Devan kept me in the loop even when he had challenges of a power outage. Very happy with the service and care that was provided. Will continue to trust this Lexus dealership.
Why does it take 2 1/2 hours for an oil change???
Thank you Jacob. Good turn around time. Great communications. Appreciate the knowledge and research feedback on my RAM 2500.
Stetson was great to work with. Communication skills were fantastic. Even though the issue with my truck was perplexing and dragged on for close to 6 weeks. Customer service was great though.
Hassan was very knowledgeable and helpful! His communication and putting in the extra effort to look for my glasses was very much appreciated. Thank you so much for your professionalism!
John what is very professional I am very truthful and what was wrong with my truck he Help me get a rental car if I ever need help again it we’ll be with John thank you so much pete katawicz
Daniel Castillo has always treated me right and he is a person of his word. Midway Chevy has always completed the word needed professionally.
Thanks for a job well done.
I suggest anyone who has to wait more than 45 minutes should get a custard filled donut. Other than that service was great.
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