I was able to check in and get a loaner in a very short amount of time.
I trust you to give me excellent service at a fair price. Tom
Richard was very nice and very professional and caring
Kyle came through when a defective part was installed. He does an excellent job
Your car wash group needs some work with cleaning the windows
Hugo (buth#5 is a very polite person ,he explained every thing with extreme politeness,Very well trained pears. to represent midway I believe that their is a difference in your service department than the
previous years.I did purchase a few cars previously from the company & because you have people like hime in service I will repeat keeping in mind
the same company again. I thank you for having service Representative like him.
We are new to the area and John was just fabulous with keeping us informed about the repair work on my truck
Great response to my questions.
Stetson was wonderful:, professional and a great communicator….best experience with a service provider ever! Additionally, kudos to everyone that I interacted with through this entire process. They demonstrated a dedication to customer service… everyone was outstanding!! A true demonstration of your hiring and training processes. Great job!!!
Daven once again was fantastic in handling the service. I’m always so pleased with how he keeps me posted on its progress and would not want any other service rep. Please don’t let him retire!
Stetson is awesome. Great communication throughout the process every time
The repair made the vehicle even worse now. The whole vehicle shakes and when your tech change all the tires multiple time the lug nuts were damaged on each wheel. They will need to be replace and vehicle bought back in again to see why the shaking got worse. I will be calling you today.
Love your service people!
Did not get my complementary car wash.
Other than your exorbitant prices for oil changes, I truly enjoy my service experience with Tim Rau and all the other service folks!
Your company is lucky to have Anthony Gatta. He is very helpful and friendly. Honestly used to use a different location, but not any longer his customer service is unmatched. And I appreciate all the things he does when my vehicle is being serviced!
Service Advisor - Evan was great! Very responsive and professional! He gave me some great information about how the brakes work on my hybrid that I didn’t know.
Kyle is a very professional and efficient service advisor
Social