Service rep was good. After pickup and returned home, discovered leak in front passenger side foot well. Something messed up by service causing leak. Perhaps from AC unit (water leak is cold. Soaked carpeting and then eventually stopped some time after shutting engine off.
I thought everything went well. Then this morning I received an email indicating a problem had been found. I replied and haven’t received reply. Now, I’m confused on whether or if any problem was found.
Thanks for getting me in so quick on such short notice.
Anthony was very professional, detail oriented, kept me abreast of progress and he was one of the best service advisors I have dealt with.
Richard was amazing. He took very good care of my car. I will definitely be back for everything that needs done. Thank you again Richard.
Good job. Scott was very helpful and pleasant.
RGD was excellent, patient, very helpful, warm and a pleasure to work with.
My service experience was excellent. Hassan Sarim always has my car ready on time. He always knows what service my car needs and provides an accurate cost estimate. Hassan is very personable and friendly. He is the main reason we always return to South County Lexus for service.
Great service. Great staff
Grateful to the men & women at South County Lexus, especially SCOTT MONGE & Gus - the service concierge, whose energy, kindness and warm welcome always makes everyone’s day brighter…
Scott has been always been accommodating, very friendly and I will always recommend him to my friends with Lexus and non- Lexus if they need service. Good guy, with great knowledge of cars. One can always get a piece of useful advice when you leave his desk. - Belinda S
Anthony was very helpful. He was quick and he explained exactly what was going on and proposed a solution for everything. I’ve dealt with a lot of service advisors before and I can honestly say Anthony is the best one hands down. It is frustrating having car troubles, but having someone like Anthony made the process go incredibly smooth. Thank you so much!!
Since I waited in your lobby for my car to be serviced I much appreciated your prompt service!
I always appreciate being greeted quickly and the friendly atmosphere at South County Lexus! Was in and out in 10 minutes with my loaner car
Reuben once again went above and beyond to help me fix something that wasn’t his fault! This Jeep dealership should be proud to have a man like him to fix the past! Thank you so much!!!
Professional, Courteous, Friendly and Customer Focused. These are just a few words that describe Service Advisor Tim Rau. He deserves a bonus and management recognition for exemplary customer service.
Great customer service and timely service with a ride to home and back.
Thank you ????
Always take good care of me and my auto
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