The service department was great! There was a SALESMAN that did call me, I have no idea how he got my number and had no business snooping in around my car! I am sure John had no idea what he was doing!Nothing makes me more angry than a Pushy salesman!
Replaced bumper great. Asked for system flash on new tow mirrors. They still don't work supposedly done! Maybe not, not sure!will r try tomorrow
Backed my truck into something and needed bumper replaced!no notification or said anything about damage, just hoped I wouldn't see it I guess. But did get bumper replaced. Service advisors were great with handling the situation.
Service done very well. Joe goes out of his way to make sure it is done right.
Hassan always provides excellent customer service!
John is a true professional! Always very helpful and knowledgeable. Goes above and beyond!
Ronnie was excellent. He went the extra mile to make sure I got the tires I want, explained the options, and even made sure I got the rebate for my tire of choice. He followed up and kept me appraised on the car. Always a great experience at South County Lexus!
Outstanding customer service. He was very friendly and professional. Thanks!
Richard is rude. I have a very expensive jeep that has already been in shop 4 times. Two times for the death wobble. If I show concern, he immediately shuts me down. He is quick to stop me from speaking. I have purchased a lemon and it’s quite obvious. This is our 5th jeep snd I expect much more concern and professionalism for the problem. Also, I made an appointment for wed at 9:00. It took til Friday afternoon to figure out the problem. If somekne makes an appointment, it should be addressed then, not two days later. I was out of a car for 3 full days and now parts have to be ordered. It’s unacceptable. If I made an appointment with a doctor, it means something. It means you address at the time of the appointment, not 3 days later. I had no car, and most of all, ZERO communication. We had to call and grt an update
Scott Monge gave great service as always
Excellent customer service. Thanks Ronnie!
Greenscreen Entertainment.
Jacob’s service was terrific!
It’s always a pleasure at Airpark Chrysler/Ram
Hassan was excellent, as always. I trust hiis recommendations and appreciate his mechanical knowledge. He explains things well and cares. I drive 45 minutes to South County Lexus because I trust Hassan’s expertise and the service team there. Thank you!!
John is the best. He never lets me down. Knows how and who gets the job done. He constantly keeps me updated on what’s going on. I only go to him now. Every service writer should be as good as John.
My recent Lexus service experience with Hassan is he offer Excellent service! Very knowledge and And answered all my questions!
Daven is a knowledgeable service writer and gives excellent customer service. It’s great to work with someone who has been with Lexus the 5 years I have taken my Lexus to South Coast Lexus.
He was great to work with!
Thank you for good service
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