Ease of dropping,car,retrieving car,paying online. Very professional and courteous staff. Thank you
Quick reliable service! They got me in the same day and were done quickly. Great team staff!
Joey was very helpful and answered all my question!
Not fixed yet waiting for parts
Very happy with the service, thank you so much Mr ****. I will bring my Hyundai again for maintenance..sincerely Ms De La Rose
We are very thankful with the epic customer service we get every time we take our car for service, and we always get treated just like family. Gilbert **** who was our service advisor helped us out and made sure our car was taken care of. We couldn’t have asked for more. Highly recommend this dealership to family and friends and to whomever wants a reliable brand of cars and epic and honest staff.
This was my first time going in to Hyundai of Bakersfield. They took care of me and took care of the issue. Thank you
The people in the Service department wree very helpful and friendly.
The service writer was great
Service was what I expected. The service advisor was courteous and addressed my concerns and questions. My concern with my experience was with the make shift waiting room in the trailer outside. I understand the need to create a waiting area as the sales lobby is being remodeled, however the power was not working in the trailer they are using for the waiting room and it was nearly 90° or more outside. There was no water in the makeshift waiting room either. My complaint is not about the service or service advisor (I would rate them a 11 out of 10). My complaint is with the make shift waiting room.
Great customer service! Gilbert explained everything and kept in contact!
David provided the best customer service I have ever received from a dealership service department and even went out and taught me about how to properly use the AC without getting that stinky odor. I’ve been driving 13 years and was never taught this. Another great reason why I chose Bakersfield Hyundai when I traded my vehicle back in November. Everyone is so kind and helpful with answering any questions.
Thanks
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Kinh! We appreciate your business and look forward to years of service with you.
Bakersfield Hyundai has been my go to dealership since 2006. I trust the team they’re completely.
Adrienne is very professional. She checked my car’s records and did not try to upswell me anything not needed. The car service was complete and on time!
very good.tank's
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Gene! We appreciate your business and look forward to years of service with you.
Good job
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for your kind words, Robert! We appreciate your business.
I can always rely on Joey to take care of my car and every single concern in a time effective manner. Remembering me by name and having everything ready to go upon arrival is truly excellent customer service. If you're reading this and are upper management, please compensate Joey handsomely. I've never seen a frown on his face, and truly does a great job being one of the faces of Bakersfield Hyundai's service dept.
Gilbert did a great job getting me worked in and my car back the same day. It was very much appreciated.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you, Deborah! We appreciate your business and look forward to your next visit.
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