Everything was great thank you.
I would like to say thank you and that you guys are very blessed to have Dave on your team .he represented your service team with with respect and honesty. Thank you David for your help and information.
Great customer service and repair.
Everyone I was in contact with was courteous, professional, knowledgeable, and friendly. They were waiting for my car at the scheduled appointment time. I reviewed with the service manager the items to be addressed, and approximate time it would take to complete. The car was completed within the allotted time promised, washed, and waiting outside. Overall, a wonderful experience at this dealership. Yours, Steen B
Some other guy helped me and I did appreciate his banter 5 stars for him but I don’t think it was this Gilbert Guy. And I know that the guys that wash the cars probably have a bunch of them but they really took no pride in washing my car. If it had gotten but clean, I would have tipped !
Hey here’s an idea;
Have the person that washed the car deliver them to the customer where the customer would tip based off of if the customer likes the car or not! And maybe even post a big QR scan code for tips. Everyone now a days uses those things.
Gilbert was great. The situation was **** tho. They “took back the wrong Tucson” which resulted in me waiting over 2 hours for my service. I checked in at 122 for my 130 appt. (Arrived at 1pm) my car sat there while everyone else’s vehicles went back. The people that checked in after me were completed before mine. Gilbert corrected the problem tho. He was fabulous. I’ve never had that happen with Toyota service and the cheap drive in oil change places. Being that it was my first service. I was slightly disappointed
Was very fast. Everything was explained to me as well a written explaintion. AND even washed my car!
Very satisfied with the service and comfortable waiting area
Hyundai is our number one place to go when we want a new car. I highly recommend you to everyone I know.
Dave Clark was amazing. Helped answer my questions. And I recygreat service
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Claudio! We appreciate your business and look forward to years of service with you.
It was great service but the wait was a little long. Got there at 2:30 p.m left at 4:15
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Sylvia! We appreciate your business and look forward to your next visit.
Adrienne was really nice and friendly, and the service for the oil change was quick. Very happy that I didn't have to wait hours for an oil change.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Maureen! We appreciate your business and look forward to years of service with you.
Joey was very helpful very informative what needed to be done to my vehicle he’s a very good assess to your company in the service department very kind very pleasant very respectful
Gilbert made my visit comfortable and stree free, I’ll be back for my automotive needs. Thank you
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Gilbert! We appreciate your business and look forward to years of service with you.
The recall service was quick and people were very nice. They even washed my car which was very kind. Thank you for going above and beyond.
The recall service was quick and people were very nice. They even washed my car which was very kind. Thank you for going above and beyond.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Dawn! We appreciate your business and look forward to years of service with you.
Very good service job well done
You guys are awesome ! Always very helpful and super fast even though I didn't have an appointment you squeezed me in and appreciate your workers very much
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to share your kind words with us, James! We appreciate your business and look forward to years of service with you.
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