I always go to Jose when I’m in the service department! I always feel confident that he is watching out for me and making sure my car is serviced correctly.
I used to hate going into Bakersfield Hyundai because of their high pressure sales team and refusal to make a deal online or over the phone in 2016. I bought this Sonata that year in Victorville because he would make a deal online.
However, due to dealing with Jose my irritation with Bakersfield Hyundai Is softening over the years. When I am ready to buy a carI again, I might even try there first, if they have dropped forcing you to spend hours in the office while the salesman goes back and forth to the finance office. I will not do that ever again.
Jennifer S
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to share this with us, Jennifer! We're so happy to see that you had a great visit with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.
You guys need more employees like Gilbert ****!.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for your kind words, Susana! We'll be sure to pass them on to Gilbert. We appreciate your business and look forward to years of service with you.
The Hyundai team was in place from the parking lot arrival to the end of service..they provided transportation home and return fir car pick up.
They did not miss a thing!
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to share this, Linda! We're happy to see that you had a great experience with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.
Thanks to your team member Adrienne Zepeda I had a great experience. Very helpful and answered all my questions. She is a great asset to your team.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to share this with us, Deandre! We're happy to see that you had an exceptional visit, and we'll be sure to pass on your kind words to Adrienne. We appreciate your business and look forward to years of service with you.
Thank you for getting me in and out and providing me with great service
Great and personable service as always!
Bakersfield Hyundai Auto Repair Service Replied:
Thank you, Jo! We appreciate your business.
Yes Job well done she took me in to care my needs and set up a ride back home thank you I didn’t have to wait the ride was there and when my car was ready she called me and set up a ride to pick me up
Thank You sooo much
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to share this with us, Evelyn! We appreciate your business and look forward to years of service with you.
thank you
Bakersfield Hyundai Auto Repair Service Replied:
Thank you, Sang! We appreciate your business.
Great customer service! Keep up the great work!
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for sharing, Vincent! We appreciate your business and look forward to years of service with you.
Had my car for two days and nothing was done I’m not satisfied
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to share this. We're so sorry, Nancy. At your convenience, please call our Service Manager, George, at 661-834-5300.
Joey is always courteous and ready to help. He made sure I receive the best service available.
Excellent service from Joey
Mr. Cortez was great!! Best customer service I've ever gotten from Hyundai. He should be in management
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Alan! We're happy to see that you had a great visit with us, and we'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.
Well done
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Irma! We appreciate your business and look forward to years of service with you.
You guys are always awesome!
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to share this with us, Richard! We appreciate your business and look forward to years of service with you.
This is an ongoing process so my appraisal of the situation is that Mr. Davalos he is doing his best to resolve the issue but I still have not had a completely satisfying experience. I certainly don’t appreciate being asked if I would like to trade a car in as this is about having the car that I just purchased serviced and I am not interested in anybody looking to profit off of my experience in service.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to share this with us, Salvador.
The staff is always very polite and they take good care of me.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Tenaya! We appreciate your business and look forward to years of service with you.
Recommendation thresholds where not explained to me.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Albert. We're so sorry to see this. At your convenience, please call George Rice, our Service Manager, at 661-834-5300.
100 percent satisfied with the courteous and professionalism shown by Mr. Cortez
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Vincent! We appreciate your business and look forward to years of service with you.
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