Kia of Bedford Auto Repair Service Center

Eric was extremely helpful and professional. I look forward to having help me again at my next appointment.

Why go anywhere else, no brainer!

My window washing well is empty. Low washer fluid light is on

Eric Was great as usual. He went well out of his way to help me today.

Great customer service from Eric Livingston and rest of staff whom I spoke with

Extremely knowledgeable, very courteous. He got me out in a very short time frame!

Awesome and quick service... thanks ????

Anthony is the man you know how to treat you and greet you

James was awesome ????

Anthony was awesome..took care of my appointment from start to finish!

Anthony was kind and courteous. Very understanding and friendly. He definitely made my experience AMAZING ! I will being getting my car fixed there again. Just because of him

The staff was courteous and helpful. James explained everything that was done and what needs attention in the future. Thank you, to the entire team.????

I scheduled a 2pm appointment to service my vehicle recall I received, I arrived at 2:10pm And was told it would take up to 2 hours. Upon expressing my concern about my car’s acceleration I was told to diagnose I would need to pay $135, I agreed. At about 3:50 I went to ask about the status of my vehicle after waiting for about ten minutes the employer returned with a full sheet on my vehicles report telling me what I needed to fix, which meant it was already complete and gave me a price. I agreed to pay and have what needed to be done complete, this was at 4:25pm which I know because I asked a friend to take me to the bank. I went to the bank and returned which was 20 minutes later. When asked how long the repair would be I was told an hour. At 6:10 I asked to speak to a manager because at that point I had been there 4 hours. Five minutes later I was told my vehicle was done which meant to be that it had been done. From me walking to the service desk standing while the employees chatted carelessly as though I was not standing there, to me having to constantly go find someone to ask about the status of my vehicle. There were many non caring attitudes. I really wish I would have went to another Kia location.

First scheduled visit for the new car Tony checked me in safely and the guys got me in and out in a timely fashion missed the chocolate chip cookie though ????

Ok

Most excellent service

Why were the tires cupped?

Anthony was excellent but the person that scheduled the appointment for me over book and I had to wait longer than I expected but Anthony took care of the problem

Waited 1 5 hrs to find out my car was just being pulled in. However Service Mgr got involved and no charges were rendered.

Thanks was in and out.