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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2914 reviews 67%
4 star 969 reviews 22%
3 star 99 reviews 2%
2 star 210 reviews 5%
1 star 174 reviews 4%
Review Us
SHEILA O.
5 out of 5
6/25/2021
Eric L., was very professional in taking care of my Sportage I really appreciate This. My first Kia I was very Satisfied with the attentiveness given. Eric represents the Kia Family Well.
LISA C.
5 out of 5
6/24/2021
As always Anthony provides impeccable service. He is the reason I use Bedford and not another location.
Sylvia N.
5 out of 5
6/23/2021
He was very honest concerning the shape of the vehicle
Nicole M.
5 out of 5
6/23/2021
Great customer service!!
George H.
5 out of 5
6/23/2021
Service was great
Sandra D.
5 out of 5
6/23/2021
Mr. Ozello was absolutely FANTASTIC. He explained everything that is being done to the auto and addressed all of my concerns. Thank you Jim for everything. Mrs Sandra D
DAVIS L.
1 out of 5
6/22/2021
Not long after leaving my appointment three lights came on my dash board and they werent on before the service appointment and the advisor told me that my car was in good condition…ill be there at 8 am because i spoke with james but im not satisfied.
Carole P.
5 out of 5
6/21/2021
Always extremely helpful and friendly
Shannise J.
5 out of 5
6/21/2021
Eric is always pleasant and helpful.
Diana C.
5 out of 5
6/21/2021
It was perfect. I had a time conflict and he was very considerate of that fact.
Kim A.
4 out of 5
6/21/2021
Anthony is the best!
Mona W.
5 out of 5
6/18/2021
Anthony is a sweetheart. He's so pleasant in his service and communication. I have gotten him every time I've gone in. Thank you for the service
Corlis B.
1 out of 5
6/18/2021
I feel that I was misled on the diagnosis on my car. I feel that Kia does not want to honor their bumper to bumper warranty. I will not be buying another Kia.
Patrick I.
5 out of 5
6/17/2021
Anthony was excellent , explained everything , answered all questions
Michael S.
5 out of 5
6/17/2021
You service guys are genuine
Marilyn R.
5 out of 5
6/17/2021
Anthony was very pleasant from beginning to end. Answered my extra questions.
Sarah F.
5 out of 5
6/17/2021
Another excellent experience!
Teresa D.
5 out of 5
6/17/2021
Anthony is a great service advisor. Thanks Anthony!
Alice D.
5 out of 5
6/17/2021
Eric did an awesome job. Dealt with me quickly, but thoroughly, to get me on my way. Customer service here is awesome, Thank you!!!!!
ANNIE H.
5 out of 5
6/17/2021
Eric always deliver exceptional service when I bring my car to you guys

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