Jim went above and beyond to help me. One of the most enjoyable an helpful people ive encountered in some time. Somebody give that man a raise! Seriously, he is an incredible asset to your time and I hope he is truly appreciated.
The appointment was a little longer than I was told but overall it was nice and peaceful even doing the wait. J as Mrs Ozello was very professional.
Simon took very good care of me . I came in knowing I wanted to trade in my old car but I didn’t know what car I was looking for to get . After test driving a couple cars Simon made me feel secure knowing he was going to help me get the exact car I wanted ! Thanks again Simon ! Also I came back to get my front brakes done and Anthony is a life saver ! The workers at Kia of Bedford are amazing
Mr. Ozello went above and beyond the call of duty today while providing services for me. Thank you so much.
Very professional and knowledgeable.
Truly an asset to KIA of Bedford.
Thank you for not just telling but showing me what needed to be done. And conditioning that calipers and new break pads and roters fixed that alignment issue I had the car drives straight!
Outstanding sales and service. Matt and the sales team did a fantastic job finding a vehicle that fit exactly what I was seeking!!
Didnt appreciate the lack of honesty and integrity of rep that handled Mr appt.
He simple didn't believe me in saying that I am an extended warranty, and didn't want to check for warranty, until I had to call company myself.
Very poor customer service
Very professional from start to finish. Also, great sense of humor. I’m very satisfied
I’ve always brought my car into the dealership and have had zero issues for five years I have owned my Sorento. Then it seemed it was one problem after another. Not Only with technicians not being able to find the problem I was having, but I had issue with the service. I’ve had my car in and out for awhile and finally handled my issues and they were resolved. I walked away feeling better that my car was taken care of. Thanks Eric
Give James a raise! Great customer service
I have always enjoyed good car care at this service site.
James Ozello was very helpful and understanding as well as being friendly and polite. I will definitely be returning to this location in the future.
Anthony was wonderful and made sure I had a great experience. I'm very grateful.
Even though I had an appt. they still had me there for over a hour for an oil change.. Once my lease is over I will probably just go to quick oil change place. Sorry but time is valuable to me..
Jim in Service was great
He is an asset to Kia
Very pleased
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