Service Center

Real Reviews From Verified Customers

Lena K.
5 out of 5
4/29/2022
Car was done 1/2 hour sooner than expected, made completely Comfortable with beverages and coffee what more can some one ask for? Thank you for a nice experience
VICTOR B.
5 out of 5
4/28/2022
Very very Great. I was Happy with it Thank you James keep up the work you do
Linda Z.
5 out of 5
4/28/2022
I am very pleased with the service I have been receiving from KIA of Bedford
John G.
5 out of 5
4/28/2022
Very satisfied
Christy G.
4 out of 5
4/28/2022
Unbelievable Service! ???? When I entered the building James was the first person to greet me. I appreciate how James went above and beyond to make sure I knew how long my car was being serviced and offered me a cup of coffee while I waited. Also James offered to wash my vehicle, which he didn't have to do. I can tell that James takes pride in his work and look to make Kia's clients happy and satisfied! Thanks James for all you do.
Gayle S.
5 out of 5
4/28/2022
JOB WELL DONE !!!!
Brenda D.
5 out of 5
4/27/2022
Customer service was on point. Everyone was so professional and made sure the car was washed afterwards. Thank you Kia!!!!
Gabriel G.
5 out of 5
4/27/2022
Mr. Ozello was very nice and he knows how to make a customer feel special and appreciated
Kim N.
5 out of 5
4/27/2022
Really enjoyed working with Kyle! He was knowledgeable, efficient and facilitated beginning to end. Great experience.
Malcolm R.
5 out of 5
4/27/2022
Service was quick and workers are highly professional.
Doris S.
1 out of 5
4/26/2022
He said first they would try to "reset" the A/C. I asked him to let me know BEFORE anything's else was done he didn't.
ROSA B.
5 out of 5
4/25/2022
James kept me informed of the repair status and explained in detail the work being done in a way I could understand.
Erik P.
4 out of 5
4/24/2022
Yes. Everything was done correctly, and in a decent time frame.
Jeremy D.
1 out of 5
4/24/2022
Air conditioning is not working. I mentioned this during my scheduled service for the rattling noise coming from the suspension. I was told that the A/C was fixed but it is only blowing warm air. The rattling noise is still present. This is the last time I will be taking my vehicle for any type of service to your location.
Sandy D.
1 out of 5
4/23/2022
1st appointment girl never saved tire for scheduled appt. 2nd appointment took 3 1/2 hours for tire. No communication saying why taking this long. I need recalls done but I'm afraid to bring it in we may never get the car back ???? Very disappointed ????
STEVEN K.
4 out of 5
4/22/2022
Thank you for communicating with me all the issues.
JEREMY D.
1 out of 5
4/21/2022
An alignment still needs to be performed. I was informed my vehicle is completely done and was test driven. My vehicle was returned to me by the technician that worked on it and he stated that it will still need an alignment. I will have to return the vehicle the following day because I need my vehicle to get to and from work.
Michelle H.
4 out of 5
4/21/2022
Everything was quick today! Thanks!
Elizabeth G.
5 out of 5
4/20/2022
Jim is so nice. Love his sincerity and honesty. I feel my baby is in good hands at Kia of Bedford always!????
Derrick E.
4 out of 5
4/20/2022
Jim is the best. Only Jim handles my vehicle's maintenance visits. I know he will make sure it's well taken care of. He has fir years. Derrick E

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