Very friendly..she made my day better!
He was great. Concern. And made all contacts with warrantee companies. Have good customer service qualities, and demonstrated them all. One good guy.
Everyone was very friendly & polite. The part required for the recall work was not available from KIA yet——not my dealer’s fault.
Anthony continuously spoke over me and on several occasions I had to ask him to let me finish speaking. This was very frustrating and in the end I do not feel all my issues were resolved. Based on his service I would not recommend kob and hope I myself don't need to go for service again.
She was a excellent customer service rep very polite and very efficient
She was a excellent customer service rep very polite and very efficient
Jim is awesome! They were able to get me in same day, found the issues and got it fixed!
Great customer service! Very kind to my son and I.
The service department and manager were very nice and professional!
Was told did not have tire protection, I thought I did but wasn't sure. When I got home looked up contract and I found that I do. So, now I have to come back in to be reimbursed $29.11.
Eric greeted me promptly, explained what services my vehicle needed that I was not aware of. He explained the process of what would happen during the servicing of my vehicle and the approximate time it would take. Once the work was completed he came and got me from the waiting area, went over what was completed and my final bill. After I made my payment. He escorted me to my car , opened the door and explained about my cookie. He was thorough and polite.
Great job and Thank You!
Service is always a pleasant experience there.
Thank you very much for the great service. Everyone was nice.
Love Jacky!!! Kias always so good with getting me in and done quickly !!
I would be happy to complete the survey. I have worked with Eric before, always a pleasant experience
I was very please of the hospitality, joy and comfort thank you for your service
Very Happy With The Service And Thank Eric Well Please Thank U K.O.B.
Jim was exceptional and very friendly. Complete, and I enjoyed the cookies, Doritos, and sprite.
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