Service Center

Real Reviews From Verified Customers

Lorrie B.
4 out of 5
6/13/2019
Thank you for giving me world class service at your dealership. Eric L never disappoints. He always strives to take care of all my request in a professional manner Thank you Eric ???? Each time I come to KIA of Bedford I am even more impressed by the care, outstanding quality of services and friendliness of all the staff Your technician's Tyler and Fred are very knowledgeable at their job responsibility  And completely answer any questions I may have about Whitney ( my car ???? ) And they often share more useful information that they know with me They know their stuff ???????????? I'm not there to evaluate these guys but would like to say They're VERY organized and methodic when they performed service to my vehicle I LOVE THAT KIA of Bedford is the absolute BEST Best regards Lorrie B
Rosa J.
5 out of 5
6/12/2019
Thank you Eric, I was satisfied with your service.
Christopher C.
5 out of 5
6/12/2019
Outstanding!! Really felt they genuinely cared about getting the best deal! Will definitely go back for my next car and recommend Kia to someone else!
James C.
4 out of 5
6/12/2019
As always, great customer service. Anthony was great to work with. He was friendly and helpful. He stopped by during the service work and advised how far along they were.
Moses H.
5 out of 5
6/12/2019
Verry good service thank u verry much
Joy A.
5 out of 5
6/12/2019
Anthony has great customer service skills.
BEATRICE C.
2 out of 5
6/12/2019
He didn't tell me anything I walked around from the main floor to see if my car was ready,then the man at the desk took me to the cashiers to pay for my service. No one told me what else was wrong with my car or what my car needed done they just gave me the paper ffor what was done to it. Everytime I get my car serviced no one came to me to tell me what else I needed.
Kimberly H.
4 out of 5
6/12/2019
Jim checked me in, explained what my service appointment would include with the utmost professionalism, courtesy and humor. My visit was completed in less time than was anticipated! Great job from the beginning of my visit to the end!
Audrey S.
5 out of 5
6/12/2019
Anthony, was very professional, he got me in and in a timely manner. He was the perfect example of a top notch Customer Service Representative. I would return to KIA of BEDFORD because of the service he provided.
Eddie J.
2 out of 5
6/11/2019
Just don't like the difference between appointment time and actual service time.
Campbell B.
4 out of 5
6/11/2019
Anthony Mazzocco is why we will keep returning to Kia of Bedford
Ethel N.
5 out of 5
6/11/2019
James was awesome as usual, he is always very pleasant and goes above and beyond to get me in and out
Barry E.
4 out of 5
6/11/2019
Not just Eric the whole tean....
Steven G.
1 out of 5
6/11/2019
I ask for all brakes to be checked only front ones was checked
ROSEANN S.
5 out of 5
6/10/2019
Anthony was very accommodating and a pleasure to deal with.. thank you
Bennie J.
5 out of 5
6/10/2019
Excellent service! Thanks Jim.
Gianfranco G.
5 out of 5
6/10/2019
Good Job!!
Terry L.
5 out of 5
6/10/2019
All customer service people went over and above, especially Anthony. I was amazed to receive updates regarding my vehicle through text message. This was a first for me and very impressive. A hassle free rental car was provided in I’ll my car was fixed and return to me. Thank you for a great experience at KIA.
Christal H.
4 out of 5
6/9/2019
I am impressed with the high level of customer service. I will be a loyal customer as long as I own a Kia.
Linda G.
5 out of 5
6/9/2019
He's great.

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