I was disappointed when I was told that my free oil change had expired as I was never told that. However, the staff was kind enough to give it to me at no charge. The waiting room was comfortable and the free snacks were an added bonus. Anthony was very nice. I will be back soon when my oldest daughter gets her driver’s license.
In October we had the car in for maintenance and asked about replacing key fob since a set of keys had been lost. We’re told we had to order a replacement and had to pay upfront. Paid ~$400. Was told they would call us when the part was in. No call in November. No call in December. I called in January, left a message, no return call. Today we had the car in, and they give us the fob, and tell us that $400 gets you only the fob, not the actual key! We have to order the key separate! So 8 months after paying $400, we still don’t have everything we need. The guys who did the oil change didn’t even take the old sticker off, just put a new one on. Honestly could not be less satisfied. Once we’re done with this transaction, we will be done with your service dept.
Very polite and respectful
Anthony took care of excellent servicesgreat job
Everyone I came in contact with was very cordial and polite. The snack section was delightful. The rep walked me out to the car when it was ready and then gave me a cookie. I highly recommend this Kia dealership for service.
Quick, easy efficient service
Thank you for outstanding service!
Hte was very respectful and helpful and they worked fast Thanks
Anthony has done a fantastic job and has kept me informed thru this process and has been quite helpful
They had solve the problem about my car.
Eric is always nice...so is everyone there, so I'm good! Thanks!
Excellent Customer Service!
He was very professional and friendly I'm going to recommend him to my friend. He made my visit very nice!! He's a keeper!!!
The service to the vehicle was excellent! The explanations of the service rendered to the vehicle was complete and highly professional. I appreciate your kindness!
My is definitely driving better. I appreciated the timely manner in which it was done.
James always takes good care of myself and my family whenever we’re at the dealership
Tony was great as usual. Recall work done quickly
I think Anthony went out of his way to take care of the issue I had with my new Kia Sorento.. I would highly recommend your service Dept to any other in this area.
I was very satisfied with my service yesterday and was so blessed with the outcome of my vehicle thank You Mike Delisi
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