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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2914 reviews 67%
4 star 969 reviews 22%
3 star 99 reviews 2%
2 star 210 reviews 5%
1 star 174 reviews 4%
Review Us
Jillian G.
5 out of 5
6/27/2019
I always experience great service when I get my car serviced. Thank you!
Nathaniel P.
5 out of 5
6/27/2019
As usual, everyone were professional, courteous, and eager to answer your questions. Thanks for your service.
Richard L.
5 out of 5
6/27/2019
Thanks, always great service.
Weert L.
1 out of 5
6/27/2019
There was no explanation before my vehicle was disassembled (for a seat bag recall) that there was a possibility of failing a “test”. I have been without my van for 3 months. Yes I have a loaner, but I’m making car payments on a vehicle I can’t drive. We don’t understand how a recall can be made without having parts to repair the problem. We feel there should be compensation made. As for the representative he did all he could! Not happy with Kia.
DANIEL B.
5 out of 5
6/26/2019
Excellent service from Chris and Matt!
Earl P.
5 out of 5
6/26/2019
Really good service
Richard S.
4 out of 5
6/26/2019
Eric is great, I will be back for sure
Anthony K.
5 out of 5
6/26/2019
Very satisfied with the service tod and Mike provided.
Angela J.
5 out of 5
6/26/2019
The last time I was in James helped me I was pleased then and I am pleased again. Thank you.
Denise T.
5 out of 5
6/26/2019
Always satisfied
Ernestine T.
5 out of 5
6/25/2019
Did a good job
Pat R.
4 out of 5
6/25/2019
Like the new changes made drinks and snacks the waiting much more tolerable.
Lillian S.
4 out of 5
6/25/2019
Kia has always served me well. The Manager waited on me he made me feel very important
Patrick C.
5 out of 5
6/24/2019
He is a true professional that goes the extra mile to make sure customers are satisfied and accomodated while there waiting for their vehicles being serviced.
Leslie T.
4 out of 5
6/24/2019
My truck was serviced within ninety minutes and was ready to be picked up in what I believe was in a timely manner.
Donna B.
5 out of 5
6/24/2019
None
Carolyn C.
5 out of 5
6/24/2019
Thank you very very much Mike for taking the time to talk to me and explain what we have to do.It was busy and you took me without an appointment.Kudos to you.I love the service from KOB????????????
Nicol K.
5 out of 5
6/24/2019
Anthony was Very friendly and got me in and out with my car in great time. He made my appointment worth coming back again.
Victor B.
5 out of 5
6/23/2019
Very Good
Daniel K.
4 out of 5
6/23/2019
Mr Delisi dropped what he was doing to get my vehicle checked in when he saw the Service Advisor Anthony busy with other customers. I appreciate that! Thanks.

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