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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2914 reviews 67%
4 star 969 reviews 22%
3 star 99 reviews 2%
2 star 210 reviews 5%
1 star 174 reviews 4%
Review Us
Dionne M.
5 out of 5
9/14/2019
Eric is always professional and polite I was having a really bad day and he didn't ask any questions. He just have me a huge. That extremely thoughtful and I really appreciated his kindness
Margaret S.
5 out of 5
9/14/2019
Excellent customer service
Stacy S.
5 out of 5
9/14/2019
Eric was amazing and very helpful! I had the best service!!!
Peggie J.
5 out of 5
9/14/2019
I am very happy with the timely and great job done on my car.thanjs very much
Tyesha W.
5 out of 5
9/13/2019
Every time I have an issue with my car, I deal with Anthony. He always have a positive attitude and very professional. He always smile and makes me laugh. He keeps me coming to get my car service there.
DOROTHY R.
5 out of 5
9/13/2019
Good service and customer service
JAMAL B.
2 out of 5
9/13/2019
I'm completely disappointed. I will not satisfied until this is resolved. I came into Kia of Bedford dealerships service department on Tuesday September 10 2019 4pm for an oil change appointment car wasn't serviced, it was left out back unlocked with my personal belongings inside, I sat in the waiting area until after 7 pm and never was notified by anyone in the service department that my vehicle wasn't being serviced. The service department had closed and no one even had ask me any questions on why I was sitting there for 3 hours. My son missed his football game and I had missed another appointment later that day I'm totally pissed and disappointed with the service department.
Theron M.
4 out of 5
9/12/2019
Greatest!!!
Rena L.
5 out of 5
9/12/2019
They service technicians are more friendly than them were in the past and really appreciate their friendliness and courteous. Great Job
CARL E.
5 out of 5
9/12/2019
The gentleman who worked with me was very kind and efficient. I will be back in the future to finish my vehicle repairs because of the welcoming atmosphere that he created!
Ashley W.
5 out of 5
9/12/2019
Anthony was so kind to me! Such excellent service.
Sharon M.
5 out of 5
9/12/2019
Eric got me to work on time. Very much appreciated it
Brandy S.
4 out of 5
9/11/2019
He was very helpful on showing us what the problem was about on our vehicle
SADE B.
5 out of 5
9/11/2019
He worked hard to accommodate me today. I really appreciate his above and beyond customer service.
Andre K.
5 out of 5
9/11/2019
Yes he went above & beyond my expectations
Patricia E.
5 out of 5
9/11/2019
Thank you
Linda S.
4 out of 5
9/10/2019
Very happy to be a part of the Kia team
Raymond W.
5 out of 5
9/10/2019
As always, excellent service. Mr Ozello is the reason I return to KOB for all my service needs.
George S.
5 out of 5
9/10/2019
Like 2 Thank Eric And The Rest Of The Team 4 A Services Department Thanks K.O.B. GEORGE
Barbara J.
5 out of 5
9/10/2019
Very professional and prompt service.

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