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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2914 reviews 67%
4 star 969 reviews 22%
3 star 99 reviews 2%
2 star 210 reviews 5%
1 star 174 reviews 4%
Review Us
Herbert H.
5 out of 5
5/11/2020
Everything was outstanding Saturday morning
Shirley H.
5 out of 5
5/10/2020
I was extremely satisfied with Eric customer service. Very professional.
REGINA P.
4 out of 5
5/10/2020
I've always had a pleasant experience when visiting Kia of Bedford. I look forward to seeing Eric as he always greets me with a warm smile, Even though I couldn't see his entire face due to the Covid-19, his eyes held the warm greeting I always experience when coming in to the service center to have my vehicle serviced. Eric is very friendly and patient, always ready to answer any questions i have. This is what makes a business thrive as your initial encounter creates a lasting impression. Thumbs up????!
RICHARD M.
5 out of 5
5/9/2020
Jim is a great guy and very knowledgeable on The in's and outs of my particular vehicle. He was aware of computer updates and serviced me with a smile even though his computer was giving him fits, lol.
BRENDA R.
5 out of 5
5/8/2020
Thank you so much
LINDA W.
5 out of 5
5/7/2020
Good job
Nakeeya W.
5 out of 5
5/7/2020
Great service
Erin M.
5 out of 5
5/7/2020
He was awesome and so helpful
Andrea B.
5 out of 5
5/7/2020
Eric was great!! Easy to work with and extremely courteous. I’ll be going to Kia Bedford here on out thanks to him and all the staff!
Wanda H.
5 out of 5
5/7/2020
Eric was very polite and attended Thank you
Sherif E.
5 out of 5
5/7/2020
....Great Hospitality....Great service...
Paris J.
4 out of 5
5/6/2020
Eric is always nice
JOHN D.
5 out of 5
5/6/2020
Excellent
Kevin W.
4 out of 5
5/6/2020
James has always been of the best person to deal with at KOB
Angel S.
4 out of 5
5/6/2020
100 satisfaction
Tanya B.
5 out of 5
5/5/2020
Professional explained things very well Soo very nice
LAVERNE S.
4 out of 5
5/5/2020
I was take in a timely matter and was very polite
Cheryl C.
5 out of 5
5/5/2020
Anthony always take very good care of me and he's so pleasant to deal with
Breanna S.
4 out of 5
5/5/2020
This is the second time I’ve had him when bringing my car in for maintenance. He is always very pleasant, positive, & happy to help. Great customer service!
Michael H.
5 out of 5
5/5/2020
Everything was smooth and easy to deal with. There was no problem getting in and out once I arrived. I was also very satisfied with the his attitude from beginning to end.

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