Thank you for the great job!!
Very easy start to finish. Thank you Tom.
Always customer service at Mazda of orange is superb. Because of employee like Jason and paisley thanks again.
From all my visits there, this is the best time i had good service and exelwnt costumer services.
When I came in to get my car service I was a little anxious but Tom went out of his way to ease my concerns and make me feel like a valuable customer. Thanks for making this process extreme easy. Will definitely be back for my next maintenance.
I will say this. I appreciated the care that was done to my car but I was left in the dark when my car was suppose to be done. I was told it was going to be done the day before and when I came. It was not. That added a layer of inconvenience to me as it wasn’t my fault it needed a recall. I also didn’t appreciate wrapping a rubber band around my car key. To you this may seem little but these keys are sensitive and cost a bit of money. In the end. This just confirms why I don’t take my car in to the dealership for work to be done. Thank you.
Thomas was great and was VERY helpful. He gave me thorough information about my service and was accurate with the completion timeframe which helped me plan out my day. He was also very friendly and patient with my 2yr old son I had to bring with me into the service office!
Was great. . . . Under promised and over delivered
Very personable service rep
Paisley. . . . . Thanks Again
Paisley was outstanding. Even though you didn't have the airbag that visit had been scheduled in advance to replace, she was able to get it within a day. When the paint on my hood got damaged while at Mazda of Orange, she owned and promised to get it fixed.
Service department has always been helpful, friendly, and accommodating to my automotive care needs. Thank you Sarah, Eric, and Paisley
Thomas is always a pleasure to work with.
My vehicle was not service and I am asked to come back at later date. No work was done, waste of my time.
Paisley was very knowledgeable and courteous very pleasant to work with
I am writing to let you know how much I appreciate the outstanding customer service that Miss Petruzelli provided today. She was very attentive and helpful.T
Thank you .
Sincerely,
Irina Z
Sarah rocks! She really worked with me to get the car taken care of the right way.
Erik has been my advisor for the last two to three years and has always been professional, helpful and able to advise on timely and necessary repairs. He has my confidence and is the reason I return to Mazda of Orange to service my Mazda protege.
Sarah listened to our concerns, and researched this situation before coming up with a satisfactory remedy to the problem. Before speaking to her, we were very unhappy with the runaround that we were getting from the other staff. She took the time to truly listen, Took our concerns seriously, and followed through with the remedy.
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