tom was professional as usual. he greeted me by name and is exactly the type of person you would want to interact with and retain a customer. have been very happy with my Mazda 6 but the leather front seats seem dispeportiatly worn compared to the rest of the car.
Doug G
The service department has always been a huge help and return my calls!
Great job couldn’t have been more satisfied
Thank you
Tom was very professional and made sure my car was taken care of...I also liked the coffee machine!:)
She was friendly, timely, and overall very helpful! Enjoyed working a her! Thank you.
You don’t need to contact me. Your service rep was great. I just had to wait quite a bit for my car, after I paid for everything. I wasn’t the only one that had to wait. I feel like they were short staffed at that moment?? There was nobody to “get” the cars. That is the only reason I didn’t give you an “extremely”” satisfied.
I thought the Lyft transport is the best thing ever.very quick and convenient. I will use you again
No one fixed anything. I went in with a problem and they cleared my cel code. I am not sure that they fixed anything. But, I am afraid something is still wrong with my car. The dealer is supposed to know, but nothing was fixed just played around with.
Thank you for your excellent service.
She was really helpful explaining the process to get my car fixed. She offered a lift ride and arranged a second appointment. Excellent customer service!
A month later, still waiting on paperwork for lo Jack, confirmation regarding the care package I bought, or an owners manual that is just to explain the cabin, not the novel that says nothing about how you activate them but ever you need to know about what it can do. This is my second lease and I feel like now that you have my money, you won't talk to me. I have left messages and even gone down there with nothing resolved. I absolutely love my car, I just want some questions answered
Takes care of his customers
Very professional
Great service from Paisley!!
First time I had her to take care of the service for my Mazda 6 and CX-5.
Paisley provided superb customer service—I couldn’t have asked for a more
pleasant and satisfactory experience.
Very nice to see employees working together the communication was very nice!
This was my very first time getting service from this dealership. I live in Irvine and it’s a bit of a drive, but my experience with Mr. Owens was great and made everything worthwhile. I want to thank him for being very patient and hospitable.
Tom Owens was very pleasant and efficient.
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