Mazda of Orange Auto Repair Service Center

The service in general is always good but this time someone scratch all over my car. Im very unhappy since my car is very new and I take care a lot. I Will come after tomorrow since tomorrow is 4july to see what you guys will do about it. I will never more let you guys wash my car only mechanical stuff since today. By the way you guys didn't wash just pass some towel and scratch all over my car omg I'm really sad. It's better stop offering Wash if this can happen with other people Thanks and sorry to send this but I need to have a happy 4july

Thank you Tom! Excellent service - always polite, friendly, and professional. Much appreciation to you and the staff at Mazda of Orange.

Great efficiency

Paisley was great with keeping me updated while my car was being serviced. She’s always a pleasure to work with!

She did a great job and answered all of my concerns. I have got 3 cars from your dealership in the last few years and will keep coming back. Thank you Mazda/Ford team of Orange.

Paisley was professional and followed through with her initial instructions on the vehicle service completion and status. I appreciate her courtesy.

Right on

I always have good experience with your team. Paisley did a great job.

The service was great, Paisley was professional and knew her stuff and a real pleasure to work with.

Luis was great! Very helpful and polite

My last oil change I had to have a rental car for 2 days because something had happened during my oil change that was resolved. We were told that my next oil change would be covered to make up for it. Upon arrival for my oil change this weekend there was no one to greet us upon pulling in. Went into the office and 2 employees were standing at the computers and not one welcomed us or even asked if we needed help. We walked up to the counter and they thought we were there to pick up a car. We were asked if it was paid for and said yes knowing we had a comp oil change and come to find out that there were no notes in the system to indicate we were owed an oil change. We asked how long the oil change would be and were told about 4 hours when we had made an appointment. What is the point of making an appointment?! About 3 hours later the car was ready for pick up and the car had not been washed, but had overspray of something not only on the outside but the inside as well. There was no explanation for this and were given a managers card to contact on Monday when they would be in the office. Your team has disappointed me each time I have been here and is very upsetting how much of my time I have to spend letting you know.

Wet sweet and informative.

Tom Owens is great to work with.

Paisley was very nice and car was finished promptly

Paisley and Erik have been a pleasure to work with time and time again. Their service and support is unparalleled to any other dealer I've encountered in the past.

Paisley was excellent!

It was my first experience with Mazda of Orange ‘s service team. It was very positive and I especially appreciated the Lyft provided to pick up my car!

Very satisfied

Paisley is my Advisor and she’s the best. My car is all ready for a trip cross country.

Paisley was super helpful, courteous and very fast to call me with questions on the service. I think she brings great service to Mazda of Orange and would make me more inclined to go back there and purchase a future Mazda. And also the service manager for throwing in a 'good Will's with the brake rotor. So Paisley and the service dept were all great. Thank you!