Ross went above and beyond to help me with my car. Car dealership service has gained some redemption by having associates like Ross to help in difficult situations.
Thank you Ross
We took our car there 2 times and the part was not delivered. It was inconvenient to have to pay for 2 different Uber rides. The problem is still not fixed.
I have worked with Jason Yee over the past 3 years and he is very customer oriented. My complaints are not with him, rather how you are treated by others. I’m daughter has purchased 2 cars at your dealership and when I was considering a new car she talked me into using your dealership. Your device was great got the first 1-2 years but after that has gone downhill, fast. A few Saturdays ago I was on my way to Palm Springs for a wedding. I was almost to the OC/Riverside border when I was alerted that I was loosing tire pressure. I pulled over and found a screw in my sidewall. I had just purchased new tires at the dealership and called your service to see if they had one in stock, and they did. However I was told that service would be closing in two hours and wouldn’t have time to replace it for me. I begged under the circumstances and the service guy said I could leave the car for the weekend. I asked if I could rent a car and he said they didn’t have any available. I have been loyal to your dealership until this point, but after being treated like that I won’t ever recommend your service department again. I was very upset and didn’t get the service guy’s name.
Junior always takes care of business!
Edgar was very professional and took care of us. We are very happy.
Great service, thank you!
Changed two battery, cost me for $419.60 it was unbelievable price. When I discussed with service adv Joel Angulo told me that each battery cost $140.00 and no labor charge. $280 for two battery may be acceptable. Now I am concerning to file consumer affair.
Quick feedback and prompt repair
I love coming in you guys take care of me Always great service
He called and informed me on everything he was doing. He was excellent and his job.
Victor was very helpful and polite. My experience was great.
Ross was great. Super helpful and fast and vehicle was ready 30 minutes early. I will be back!
The service to my vehicle was done in a timely manner.
William was very helpful and courteous.
Everything went fine and Thomas was very helpful and answered all my questions.
The brothers Barron are both superb service advisors.
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