Ford of Orange Auto Repair Service Center

Víctor was very professional and made my experiences very easy. Would be glad to have him help me again next time.

He was terrific

Joel is always excellent

Very fast and thorough ... clear description and defunded options ... thanks to the service team there

Great service, good coffee and free shuttle.

The gentleman that helped me was very helpful

Great service and communication. Will be back

Outstanding service provided by all the staff especially by William Hamilton

Have been coming specifically to this dealership for service for numerous years because of the outstanding customer service and relationship with Joel. Joel consistently goes above and beyond his call of duty as a service provider.

Edgar did a great job. My pro lemme is with Ford . My radio went dead, the sound module. I was charged $160.to take the radio out and diagnose the problem. The part cost $100. But the cost to install it wa going to be $900. That's $1000 for the repair. A 1000.00 DOLLARS FOR A RADIO LESS THAN 5 YEARS OLD. I HAVE HAD ALL MY FORDS SERVICED HERE. BOUGHT THEM HERE TOO, BUT THAT IS CRAZY. YOU HAVE LOST MY BUSINESS. Paul D

Well done

Thanks terrific service

Jason is the reason I keep coming back for all vehicle maintenance.

Just keep up the good work.

Jason is very professional and knowledgeable and the cars he services It’s was a great device experuence

I was an unfortunate experience. I spent 2.5 hours in the waiting room because the cashier insisted that she didn't have my paperwork . I could see my car parked outside in the completed parking lot (my phone died so i didn't have a text) and it had been 2.5 hours for an oil change and inspection that i was told would take 1-1.5 hrs to complete. I couldn't find the man that helped me to start with and the cashier kept brushing me off telling me to wait. In the end, it tuned out that she actually had my paperwork the entire time and was looking in the "V" file instead of the "A" file because she confused my first name for my last. (She had my driver's license and couldn't tell them apart apparently) So I waited nearly an hour and a half extra for no reason and was treated as if I was an idiot by the cashier who screwed up and didn't even acknowledge her error beyond blaming my name and not attempting to apologise. My car needs two new and expensive energy saver tires, in the immediate future. Guess where im not planning to go to buy them.

It was a pleasure working with Edgar today. He did a great job and was extremely professional and helpful. Please tell him I said thank you.

Ross went above and beyond he was committed and focused on getting my problem resolved. Thank you Ross

Great job

Jason took great care of me.