Service Center

Real Reviews From Verified Customers

Clay N.
5 out of 5
8/1/2019
Ive have been to Ford many times over the years, he is by far the best customer service rep I have had!
Melissa G.
5 out of 5
8/1/2019
William was very helpful and informative. He was a great service rep!
California Safety.
1 out of 5
8/1/2019
The vehicle originally went in for a recall and the check engine light was part of the recall in replacing the catalytic converters. During the first visit all they did was reprogram the computer that was part of the recall but failed to check the check engine light before erasing the code and did not replace a catalytic converters. After we had picked up the vehicle the following day check engine light came back on for the original problem p0420 and p0430 codes. Catalytic converters. Inconveniently we had to take the vehicle back and they ended up keeping it for an extra week and two days before finally finishing the vehicle for its initial recall
Stuart A.
4 out of 5
8/1/2019
Lou was great. I did have to wait a long time after told my F250 was ready due to the wash.
Billy N.
5 out of 5
8/1/2019
Thomas was one of the best service writers i’ve ever delt with, he is a very good representative for ford of Orange. Thank you Bill Nickel
John L.
1 out of 5
8/1/2019
There is no detail about the tread depth remaining on the tires in the paper receipts. I would have liked to have that information.
Dee S.
5 out of 5
8/1/2019
Everyone at Ford of Orange was extremely friendly and helpful. Made for a good experience and definitely would recommend this Service team!
Frank A.
5 out of 5
8/1/2019
Ross was great to work work. He made sure I was informed about what was happening with my truck.
Steve D.
4 out of 5
8/1/2019
Joel is top notch My wife has a FRS Toyota of Orange Ott to learn from him Joel knows how to make a customer feel valued and appreciated
Phillip S.
5 out of 5
8/1/2019
Lou was great to work with and as usual the service department is top notch
Cemal T.
5 out of 5
8/1/2019
Thank you Joel.
Maria D.
5 out of 5
8/1/2019
Always satisfied with the great customer service!
Jonathan V.
5 out of 5
7/31/2019
Great to work with!
Dan F.
5 out of 5
7/31/2019
Fast friendly and thorough.
Timothy M.
5 out of 5
7/31/2019
Lou was awesome!
Aida M.
1 out of 5
7/31/2019
There was a scratch on the hood of my car that was not there
Steve K.
5 out of 5
7/31/2019
Yes you all did a great job thank you.
Raymond Wesley.
4 out of 5
7/31/2019
My issue was addressed professionals. Lou did a great job
Deborah W.
1 out of 5
7/30/2019
The tech that changed my light blub forthe brake light scratched my car Im waIting for touch up paint Im upset
Veronica R.
5 out of 5
7/29/2019
Excellent customer service and care by my representative Victor Barron!

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