Victor was amazingly helpful and understood what my vehicle needed. I will definitely use Ford of Orange again.
We made an appointment earlier in the week to bring our car in on Saturday
When I arrived with my car in to be serviced at 715 am on Saturday the attendant checked to see if I had an appointment. He told me that I did not have an appointment. He said I should have made my appointment on line When I said I could leave the car all day he did take my car to have the recall part fixed.
Very helpful and professional.
One suggestion, it would have been nice to have my truck washed when I picked it up.
I was very pleased with the quick service he proved and was vwry friendly and easy going to get along. Very happy customer
Service writer was friendly and knowledgeable. Service was performed promptly and met expectations.
Lou was professional, prompt, and explained everything to satisfaction. Should I need service in the future - I will be back.
Awesome customer service and appreciated the help thanks again
Excellent service thanks: )
Great service from Edgar!
Edgar never disappoints! Had my vehicle in and out extremely fast. I will continue to recommend Edgar and Ford of Orange's service department to friends and family.
Muy buen trato de Genaro olivo . Gracias
Genaro was great and took care of all my car needs. I left paying what I came in for and it was quick. One thing I did see that the tech forgot to put a bolt back. I have a bolt sitting in my car wgen I picked it up. Hope it doesent have a negative affect. But I love Ford of Orange. Geart customer service Genaro saw me waiting at valet and came over to help get my car. That was nice of him. Thank you for taking care of my car.
The drop off was fine. The repair work was fine. There was a mishap with the new seal and you had to keep the truck for an extra day, but that was not an inconvenience to me. The problem arose when I came in to pick up my vehicle. The experience with the cashier, waiting for the truck to be brought up, and the grease prints on the drivers side floor are the reasons I’m so disappointed with my last visit, and the reason I doubt I’ll be back.
William was absolutely fantastic!
Ross was very helpful. I appreciate his help today.
Great and quick service thanks
All good great coffee just thought I could get a discount on my service with a new car all
was good like to geta discount once in awhile thank you Chad N
It was perfect
Everyone was so nice!
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