Lou was very kind and patient. He was knowledgeable and very helpful.
Jason was amazing! Super helpful and extremely patient and and understanding with me!
I was kept up to date on the progress of my car. Thank you very much Edgar
Great customer service! Great job!
Love taking my car for service excellent the people are very nice and quick ,and I am very satisfied thank you
Mr. Yee is very polite and has good product knowledge.
I was very disappointed in the way i was treated and spoke to as a person. I felt very disrespected. It was obvios that all that was important was an upsale on services
I work 8n management with St Joseph Hime and Community services. I actually used my experience as a teaching moment for my staff. The end of the day i still do not have a proper running vehicle of which i bought from you.
Everything was good thank you
Joel was awesome to deal with
Timely and efficient. Thank you
Edgar did a good job of communicating the status of the repairs and made sure that everything I was concerned with was addressed. They even took care of a leak that I didn’t notice. Thanks Ford of Orange!
Joe was very helpful and provided excellent customer service
Joel was great. He was very personable and always informative. I had to call him a lot to deal with my insurance company. If he didn’t answer he would always get back to me in a timely manner. Great guy Ford is lucky to have him!!
You guys do a wonderful job Ross takes care of me every time I come in
I requested the Full synthetic oil change and I received the blended one !! , good part is they didn’t charge me for their mistake , once the car wash was done they damaged my rims on my 2015 Roush mustang stage 2 and they said they will contact me today to talk about my options to fix it and no one did !
One more thing last time on my inspection and it says I need a new Windshild wipers but this time it says it is in good condition!!!
I didn’t know by time pass by they get better !!!!
All o need is my Roush rims to be fixed now since they put degreaser on it and they mess up the whole rims , I didn’t make a Big scene because I trust your customer satisfaction and I know you will take care of that , thanks again I’m waiting for the call .
Always a great experience. Joel has great customer relations
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