Thanks so much. Service was great
Thank you Will for checking every detail and being so through with everything
Suggested work to be done, didn’t need the front breaks done at this time, just the back ones. No over selling. The Job was done in a timely fashion.
Will was great very friendly and professional.
Everything was fine except they were getting a part in for my mirror on Friday. Here it is Monday and I didn’t get a call. I had said I’d bring it in today and i called and left a message w no reply. Other than that it was fine. My mirror still not fixed.
When service advisor calles he Stated service fee was going to be $341 however he was not able to complete agreed service yet I was charged the same amount. How is the price the same if one of the services was not completed? It should have been less.
He was prompt to help me out and asked if I needed anything else. Informed me that in order to diagnose something that was wrong with my vehicle I would need to go back on Monday because it takes a couple of days. I’m glad that he informed me about this so that I was aware of how long the diagnosis would be. Thank you very much Jason!
Really listen to what we needed an handled everything well for us. Thanks Dwayne & Marsha Williams
Not the great
Could be a lot better all around
While Jason kept me informed of the procedure, I feel that being at ford of orange for four hours and ten minutes was a bit much. I was having my battery replaced. Also, in September, I bought four new tires from ford of orange and had them installed. That time I was there for over three hours. I understand that a ride to my residence is provided. These seemingly rather simple procedures, in my opinion, took a long time to accomplish. I bought my 2007 Ford F-150 from ford of orange and have only taken it their for service. Again, I realize Jason has no fault in the amount of time I spent at ford of orange. Thank you.
Great service, Genaro was great with keeping me up to date!
Ross did an excellent job
The best on orange cunty thanks
William went above and beyond on helping me!
Thank You
I’ve been to other Ford dealers but Ford of Orange has the best service and friendly staff. Thanks : )
There's no above and beyond at this dealership. When I picked up my vehicle, I asked about other services and was advised nothing is ever done without being asked. That's sad.
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