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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9370 reviews 71%
4 star 2747 reviews 21%
3 star 247 reviews 2%
2 star 449 reviews 3%
1 star 356 reviews 3%
Review Us
Hope Musical.
5 out of 5
7/13/2025
Randy was great
Elena M.
5 out of 5
7/13/2025
Ben was very helpful, attentive, knowledgeable, efficient and responsive. He was able to address and resolve all my concerns. Thank you, Benjamin! And thank you, Putnam Lexus team!
Sue M.
5 out of 5
7/13/2025
George listened to my questions and answered them clearly after evaluating the service required for the car. Well done!
Jacob M.
5 out of 5
7/13/2025
The service writer who took care of me, was very knowledgeable I am very satisfied with his service Thank you again for cleaning the car and watching it Thank you for giving me a loaner Also your service department as well maintain and kept clean Thank you again for your service
Peiran D.
5 out of 5
7/13/2025
nice service
Bijan K.
5 out of 5
7/12/2025
Good service overall!
Stuart O.
4 out of 5
7/12/2025
Ben was great, service experience was top level. Only feedback was price value didn’t seem to be there with price higher than quoted from other nearby dealers; will shop around on price and ask for willingness to match before returning.
Nathan L.
5 out of 5
7/12/2025
Thank you!
Sonja O.
5 out of 5
7/12/2025
The front desk team are amazing. Friendly staff, professional and knowledgeable. Mr. Randy always a great performer on his tasks. Sales team, Mr. Robert were very helpful on helping me with my project on acquirer a new vehicle. Thank you
Jason C.
4 out of 5
7/11/2025
David is great to work with. I would not want anyone else taking care of my car.
Dawn E.
5 out of 5
7/11/2025
Randy was professional and personable.
Ronald B.
4 out of 5
7/11/2025
I always have excellent service when I come to your dealership. As service rider the level of service we received from David Liss, as a service writer went above that level of service. Thank you, Ron Bianconi
Roopa K.
5 out of 5
7/11/2025
Always happy with the service
Denise S.
5 out of 5
7/11/2025
Everything was great.
Karin Lynn.
5 out of 5
7/11/2025
George did a fantastic job and the Lexus team was very supportive.
Julie B.
5 out of 5
7/11/2025
Thank you and Randy is always extremely professional and knowledgeable.
Bruce F.
4 out of 5
7/11/2025
George is friendly, professional, informative and helpful. He kept me updated on the progress of the service and explained why adding work was needed. When the service was completed on schedule, he contacted me to pick up my car.
Vir Angelo.
5 out of 5
7/10/2025
Alma is the best customer care.
Dennis C.
5 out of 5
7/10/2025
As usual Randy was entirely friendly and completely professional.
Frank B.
4 out of 5
7/10/2025
I am very Happy to do so!! Every person from Sales to Service has been the Best Experience in the Last 20 years. Even Taz, who even after One Year, has always stopped to explain what something on my new car needs explaining. Frank B

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