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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9368 reviews 71%
4 star 2747 reviews 21%
3 star 247 reviews 2%
2 star 449 reviews 3%
1 star 354 reviews 3%
Review Us
Mamie L.
5 out of 5
9/24/2025
Friendly, professional service
Karen S.
5 out of 5
9/24/2025
Always a pleasure.
Arun S.
4 out of 5
9/24/2025
David went above and beyond. He continues to provide excellent service and I’ll keep coming back because of him.
Lucila O.
4 out of 5
9/24/2025
Randy is always very good. Attention to detail and explain very well problems and solutions
Mikel S.
5 out of 5
9/24/2025
This was my first time having service with my new Lexus, everything was fine, thank you.
Kay Crawford.
5 out of 5
9/24/2025
Excellent service!
Lisa S.
5 out of 5
9/24/2025
I always feel taken care of when I come. I trust you all have my best interests at heart. Thank you.
Brenda M.
5 out of 5
9/23/2025
Hello, I wanted to share my positive experience with Randy during my recent visit to Lexus Putnam. He was helpful, professional and made the process smooth and enjoyable. I truly appreciate the excellent customer service he provided and would highly recommend him to others. Thank you, Brenda M
Peter D.
4 out of 5
9/23/2025
Fixed a punctured tire in addition to the regular service!
Margit H.
5 out of 5
9/23/2025
You are the greatest I love you all! Maybe one special I love ???? the best at LEXUS Margit
Thejo K.
5 out of 5
9/22/2025
The service here is by far one the best and Randy my service advisor was great, very courteous and professional... keep maintaining the standards high and thanks to all at Putnam Lexus exceptional service and attention to detail
Brian Z.
5 out of 5
9/22/2025
Michael did a great job
Catia H.
4 out of 5
9/21/2025
George is an amazing service consultant. I appreciate his customer centric approach. My only complaint is your prices keep getting higher and higher. I've been coming to this dealership for over 20 years, there should be some significant loyalty discount.
Vaishnavi S.
5 out of 5
9/21/2025
Excellent service. Thank you
Katherine S.
5 out of 5
9/21/2025
I really appreciate David’s responsiveness and clear communication… I ask for him every time and am very satisfied with his service!
Kathleen P.
5 out of 5
9/21/2025
Michael was great! Excellent service, he went above and beyond in his communications and service.
Richard A.
3 out of 5
9/21/2025
I was pleased with the attention paid to me by Randy going forward i will only have my Lexus serviced at Putnam Lexus.
Emmanuel T.
5 out of 5
9/21/2025
Michael was very professional!!! Excellent service from start to end.
Michael K.
5 out of 5
9/21/2025
Michael is very helpful. Thanks
Bruce J.
2 out of 5
9/21/2025
I made an appointment for today (9/20) 7:30am on the phone yesterday, but there was no record of it when I arrived. Fortunately, Mr Solomon did a great job and made everything perfect! Also, recall parts not in stock, so I will have to come In again for that.

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