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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9368 reviews 71%
4 star 2747 reviews 21%
3 star 247 reviews 2%
2 star 449 reviews 3%
1 star 354 reviews 3%
Review Us
Stephen F.
1 out of 5
10/10/2025
We were very disappointed to see that our service advisor, Mr. Liss says we need a new set of tires on our car with less than 20,000 miles. The replacement cost was over $2000. On the Internet, the tire mileage warranty was 55,000 miles??? Steve forsyth ****-****-xxxx
Edwin P.
5 out of 5
10/10/2025
Easy and efficient service
Eloise S.
5 out of 5
10/10/2025
Thank you for your stellar service.
Cindy H.
5 out of 5
10/10/2025
I’m always impressed with the service at Putnam Lexus… Thank you so much!
Carol D.
5 out of 5
10/10/2025
Courteous and knowledgeable staff. George was extremely helpful on a challenging concern. Good job Putnam Lexus.
Gordon C.
5 out of 5
10/9/2025
Everybody’s very professional and friendly
Raymonde M.
4 out of 5
10/9/2025
The car is great right now. Thank you
Brian O.
4 out of 5
10/9/2025
David was an excellent representative of your company. He was knowledgeable, and great to work with. An observant eye caught an issue at first look,
Lori K.
5 out of 5
10/9/2025
Randy’s years of experience and his ability to relate well with his customers provides me a level of comfort that I appreciate. Don’t let him retire :)
William W.
5 out of 5
10/9/2025
Especially the shuttle services and driver is friendly and helpful.
Karen F.
4 out of 5
10/9/2025
David was good and had my concerns/questions on the order for the mechanics to check out. I
Cecelia V.
5 out of 5
10/9/2025
alma was excellent! always cheery & thorough on explanations, we’re customers for life! see u in 6 months
Zaher A.
5 out of 5
10/9/2025
Good job Benjamin
Michael Sharilyn.
4 out of 5
10/9/2025
David Liss is a fantastic service advisor. He responds to questions with common sense advise that makes me feel like my Lexus LS460 is getting the proper service.
Virginia M.
5 out of 5
10/9/2025
Professional, worked to give me best price for the service & future services. Appreciate.
James K.
5 out of 5
10/8/2025
Service went well. Fairly easy w good communication and servic
Allan B.
5 out of 5
10/8/2025
Benjamin was so helpful and was able to fix the car in a timely manner,thank you Benj
Zeny B.
4 out of 5
10/8/2025
As promised I got my car in less than 2 hours
Mikitani H.
4 out of 5
10/8/2025
I need clear explanation of the quote.
Ron L.
5 out of 5
10/8/2025
David was friendly and professional. You can tell he cares about the customers of Lexus.

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