About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 9354 reviews 71%
4 star 2741 reviews 21%
3 star 247 reviews 2%
2 star 449 reviews 3%
1 star 353 reviews 3%
Review Us
Chris H.
4 out of 5
12/26/2025
Randy is very good service adviser.He listened what I was explaining to him about the problem with my Lexus.which is ,the battery.His team followed up and tested out.They confirmed it was defected and replaced the battery. I am very appreciative and happy. Thank you Randy and his team.
Robert O.
5 out of 5
12/26/2025
Eda was very friendly and professional.
Michelle R.
5 out of 5
12/25/2025
Randy is always i nice, helpful and professional.
Charles M.
5 out of 5
12/25/2025
Ben was great throughout the service. Hat’s off to him!
Chumei L.
5 out of 5
12/25/2025
Thank you for the good service.
Thomas V.
5 out of 5
12/25/2025
David personally called me and updated me with the vehicle status, work needed as well as an estimate with a discount. He is overall excellent. Its a pleasure to have such professionalism exhibited by him from Lexus and with an exclusive David Liss touch. I appreciate it.
Malini M.
5 out of 5
12/25/2025
Eda went above and beyond. I’m really satisfied.
Radha J.
4 out of 5
12/25/2025
George was clear, patient and helpful.
Patti M.
5 out of 5
12/24/2025
Service was great Michael Kim was very helpful
Rodrique R.
5 out of 5
12/24/2025
Very nice service experience.
Desiree S.
5 out of 5
12/24/2025
Live the high tech aspect of communicating with clients. Dave was a gracious and professional advisor. Thanks for the professionalism ????
Stephen P.
1 out of 5
12/24/2025
Changed headlight is different from original. The new one is incandescent and the original looks to be LED (blueish). Very disappointing to have two different colored headlights Steve Pickering
Andrew Y.
5 out of 5
12/24/2025
Smooth services and excellent communication, quick drop off and quick pick up
Debra C.
5 out of 5
12/24/2025
Randy greeted us with a smile, made us feel right at home. Service was efficient and very professional.
Erin V.
5 out of 5
12/24/2025
David did a great job!
Peter C.
5 out of 5
12/24/2025
David is a pro at customer service and understands the Lexus product and my wife and I always appreciate his timely and informative updates and explanations.
Alex S.
5 out of 5
12/24/2025
David is the best! Great job today as always for the past five years.
Misty M.
4 out of 5
12/24/2025
I had the check engine light came on late in the day and you all made it so easy. You got me in, a loaner car and back on the road in such a short turn around time. You kept me updated on the status of the work and, even though you were busy you were able to get the car back to me in less than 24 hours. Thank you for the excellent service!
Gautam R.
5 out of 5
12/24/2025
Thank you - excellent job - this is why I come to Putnam Lexus
Rodney T.
4 out of 5
12/23/2025
Extremely happy with the service the Mr Kim and his team had provided in servicing my rx340h especially for this non-scheduled emergency repair. My car suddenly died after dinner at a restaurant and I had my car towed in late in the evening. Mr Kim was able to troubleshoot it the next morning and resolve all the other issues with my car. He saved my roadtrip vacation which I started a couple of days after I picked up he car. I’m so grateful and will recommend Putnam to my friends.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.