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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9455 reviews 71%
4 star 2769 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 359 reviews 3%
Review Us
Janeen G.
5 out of 5
1/11/2023
My job was done quickly and the waiting area was comfortable
Aaron R.
5 out of 5
1/8/2023
Randall was great.
Michael W.
5 out of 5
1/8/2023
Mario was professional and diligent. There was a dropped ball during service and issues that arose immediately after. Mario made sure there was a thorough follow up to remediate. I am impressed.
Arun R.
5 out of 5
1/8/2023
Service was prompt polite and perfect. Thank you
Gerald Z.
1 out of 5
1/8/2023
Not David’s fault but part that was supposed to be in stock was not requiring that I make another trip in future. Lexus is graciously discounting cost but my time is being wasted.
Ralph T.
4 out of 5
1/8/2023
Managed an extensive repair and did it one week earlier than promised.
Gilbert S.
5 out of 5
1/8/2023
Randall was prompt and attentive and I was totally satisfied with my service experience.
Kwaku A.
4 out of 5
1/7/2023
Randy was very helpful, very knowledgeable and efficient. I left my bagpack and he called to let me know. I returned to the shop to pick it up. Very honest guy and I'm grateful to him.
Brian T.
5 out of 5
1/7/2023
Awesome service team. Randy is the best!
Bruno E.
3 out of 5
1/7/2023
I’d be happy to
Greg M.
5 out of 5
1/7/2023
Fred and the team are awesome! Friendly, listened to our concerns and made it happen.
Monica B.
5 out of 5
1/7/2023
David was responsive to all questions and requests. He explained everything very clearly.
Iris Carolina.
5 out of 5
1/7/2023
Mario is very professional, kind and efficient.
Roy A.
5 out of 5
1/7/2023
Great service, went above & beyond to take of us!! Thanks Roy & Mary Aguirre
Jo Ann.
5 out of 5
1/6/2023
Very easy to work with, kept me informed, deliver my car when he said he would! Was a pleasure to have him as my service rep.????
Junecorazon B.
5 out of 5
1/6/2023
EXCELLENT
Laura L.
5 out of 5
1/6/2023
Very personable and responsive staff
Kristen M.
3 out of 5
1/6/2023
It took two tries because of the skeleton crew over the holidays, but they successfully removed the clam chowder from underneath my backseat
Gary A.
5 out of 5
1/6/2023
Excellent service. Keep him on the payroll
Vadim I.
5 out of 5
1/6/2023
Good stuff, Everything is good, I’m glad be your client Thanks for your service!!

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