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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9344 reviews 71%
4 star 2735 reviews 21%
3 star 247 reviews 2%
2 star 448 reviews 3%
1 star 353 reviews 3%
Review Us
Shirley H.
5 out of 5
1/3/2026
Very friendly and informative
Sandra M.
5 out of 5
1/3/2026
Very honest and fair service advisors that want to help and not price gouge me. This is my favorite Lexus service center. Will always go here and no where else. Thank you.
Scott L.
2 out of 5
1/1/2026
Didn’t even meet my service supervisor during drop off and pick up
Kim H.
5 out of 5
1/1/2026
Awesome service
Marguerite J.
4 out of 5
1/1/2026
But I have not gotten the car back yet from Superior Body works so I haven’t been able to check on the replacement camera. George was very accommodating.
Gary L.
5 out of 5
1/1/2026
Michael Kim was great. She was responsive, courteous, and professional. We look forward to bringing our RX450h+ back to Putnam lexus and Michael Kim for our next service.
Mimi L.
5 out of 5
1/1/2026
I appreciate that George followed up with me and was able to have my car looked at as soon as possible. George was friendly and helpful.
Ryan S.
4 out of 5
1/1/2026
David is awesome
Leo M.
5 out of 5
12/31/2025
Very satisfied with the service and update while waiting for the car to get ready. George is always super nice
Dennis G.
5 out of 5
12/31/2025
Eda is awesome -very customer service oriented. thanks!
Susan W.
5 out of 5
12/31/2025
Michael and Putnum team were awesome. Customer service is number one!!
Susan B.
3 out of 5
12/31/2025
David has always taken excellent care of my car. None of my concerns have been unanswered
Lamea A.
5 out of 5
12/31/2025
Amazing staff and great service
Lee N.
5 out of 5
12/30/2025
I really enjoy working g with David Liss and ask for him each time I bring my car in for servicing. He is such a genuine person, knowledgeable about cars, and just so kind and trustworthy! Thank you David for always taking g care of us and our Lexus. We are lifelong fans!
Tracy N.
5 out of 5
12/30/2025
Excellent service today! Michael is so nice, appreciate him and his sense of humor!
Benjamin B.
5 out of 5
12/30/2025
Great service
Danny L.
5 out of 5
12/28/2025
Randy was exceptional, provided me with excellent services.
Grace H.
4 out of 5
12/28/2025
David Liss remains skillful, on top of everything, and uniquely caring. Lexus is very lucky to have him!!
Jennifer C.
5 out of 5
12/28/2025
Everyone was very professional and car was ready in no time.
Gajendra V.
5 out of 5
12/28/2025
Great Support and professionalism from Randy and folks throughout the service

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