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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9455 reviews 71%
4 star 2769 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 359 reviews 3%
Review Us
Bob L.
4 out of 5
1/29/2023
Excellent service; George was very courteous and pleasant. This was the first time I visited your dealership and I will do so again in the future.
Ron S.
4 out of 5
1/29/2023
David’s great!
Jose R.
5 out of 5
1/29/2023
I was satisfied with the service and it was quick. I was very pleased. Thank you for George the gentleman who help me with The service
Xuxin C.
5 out of 5
1/29/2023
Thank you Randall for the good service!
Carolyn P.
4 out of 5
1/28/2023
George Aguirre was excellent. Wait time was not - 3 hours
Lenore H.
5 out of 5
1/28/2023
Very good service
Margaret K.
5 out of 5
1/28/2023
Randy was great.
Donna A.
4 out of 5
1/28/2023
David is so thorough and courteous. Everything I requested was taken care of. He notified me throughout the service and kept me updated me on any changes.
Frank C.
4 out of 5
1/28/2023
Beside Alma doing a great job I believe Robert **** deserves most Of the credit for his follow thu and tenacity in pulling all of the pieces together in getting the job done. He is a great asset to the Putnam business!!!!
Leon K.
4 out of 5
1/28/2023
Randy is a first class service provider, and I would list him as the best I ever had
Diane B.
5 out of 5
1/28/2023
Fred was very professional knowledgable and courteous. Lexus should be very pleased to have him as a team member.
Emil P.
5 out of 5
1/28/2023
Courteous and efficient service as always
James G.
4 out of 5
1/28/2023
Special thanks for Mario's help and advise!!!!
Sheshaprasad K.
5 out of 5
1/28/2023
Alma is one of a kind. She is amazing service manager and it was a pleasure working with her. Looking forward to my future service appts with her. Thank you for bringing in such a quality service manager!
Elizabeth S.
4 out of 5
1/27/2023
Alma Cardenas is everything one hopes for in an exceptional service professional. She’s intelligent, experienced, positive, hands-on, communicative, responsive and has great kindness and people skills.
Sally A.
5 out of 5
1/27/2023
The team did a fantastic job on my car. Communication was great, the service was fast, and they cleaned my car! I was 100% happy with Lexus service.
Julius Y.
4 out of 5
1/27/2023
David was excellent communicator
Steven B.
5 out of 5
1/27/2023
He communicated well, was direct about what we needed, and followed through with us so we know what they were working on and when we could expect it to be done. No hard sell and honest information and is what we have always received from your service department.
Danny F.
5 out of 5
1/27/2023
Good and quick services!
Adrienne S.
5 out of 5
1/27/2023
David is genuine in customer service! He is highly informative, he explains the situation with next steps and follow up. I am happy he worked on my vehicle.

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