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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9453 reviews 71%
4 star 2769 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 359 reviews 3%
Review Us
Victor W.
4 out of 5
3/30/2023
Excellent 10 all the way
Walter J.
5 out of 5
3/30/2023
Randy is very gregarious and always a complete professional.
Debra H.
4 out of 5
3/30/2023
Fred was great to work with, was a person of his word and gave me the discount he promised.
Ron L.
5 out of 5
3/30/2023
David was pro active, professional, experienced and friendly. He gave honest advice on what was needed and not needed at this time.
Rachael P.
5 out of 5
3/30/2023
Excellent service. Thanks
Jesus H.
5 out of 5
3/30/2023
I like the fact that David gave me options about my tune-up good, better and best.
Lindi M.
4 out of 5
3/30/2023
No words can describe how amazing the service was with Randall. Couldn’t have been happier
The Wood.
5 out of 5
3/29/2023
Very efficient and kind. Really appreciated the wonderful service
Steven C.
5 out of 5
3/29/2023
Appreciate the service !
Alicia J.
5 out of 5
3/29/2023
George has always been very helpful and knowledgeable.
Donna F.
5 out of 5
3/29/2023
Randy is great
Claudine E.
5 out of 5
3/29/2023
George was wonderful, informative, helpful and great!!
Patricia T.
4 out of 5
3/27/2023
I will be on a road trip next week and hopefully can receive the messages on on a timely manner. I appreciated the courtesy and professionalism I experienced at the dealership starting with Mario & the rest of the crew. Thank you.
Sally M.
4 out of 5
3/26/2023
George was able to get me in immediately. He listen carefully to my concerns, and was able to get the repairs done in one day. This was very helpful since we’re taking the car on a long trip this coming week. I am completely satisfied and grateful for George’s help.
Ethan D.
5 out of 5
3/26/2023
Mario was fantastic. These guys truly care and far exceed my existing experiences with Lexus. Lexus of America, Stevens creek sales, and Steven’s creek service all have something to learn from Putnam.
Maria S.
5 out of 5
3/26/2023
Good communication by George and helpful.
Alex K.
5 out of 5
3/26/2023
David's service is above and beyond my expectations!
Mike C.
5 out of 5
3/26/2023
As usual since 2008, I was once again totally satisfied by the exemplary customer service rendered to me by the service department at Putnam Lexus.
Daniel G.
5 out of 5
3/25/2023
Totally satisfied with the excellent personal and professional service provided by Mario and the other staff at Putnam Lexus.
Gia M.
5 out of 5
3/25/2023
Amazing service every single time.

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